Lead requirements elicitation sessions with TTB product owners, subject matter experts, and program stakeholders to capture business needs related to the modernization of the Permits Online (PONL) system.
Analyze and decompose high-level regulatory, operational, and user needs into well-defined epics, features, and user stories aligned with Agile and SDLC standards.
Develop and maintain requirements documentation including:
Validate requirements with stakeholders to ensure alignment with myTTB modernization objectives, system architecture, and federal compliance standards.
Manage and refine the Jira backlog to ensure user stories are complete, testable, and prioritized in collaboration with product owners.
Partner with the Product Team Lead and Product Owners to support Agile delivery ceremonies.

Requirements

Bachelor’s degree in Information Systems, Computer Science, Business, or related
3–5 years of experience as a Business Analyst supporting software development or modernization initiatives
Demonstrated experience with requirements elicitation, analysis, and documentation in complex multi-system environments
Proficiency in Jira and Confluence, including backlog management, documentation, and SDLC traceability
Experience supporting Agile delivery teams and collaborating with cross-functional roles including Designers, Developers, DevOps and Testers
Strong analytical, communication, and facilitation skills, with the ability to translate between business and technical stakeholders
Positive attitude, proactive mindset, and a genuine desire to drive outcomes and improve delivery efficiency.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

requirements elicitationrequirements analysisrequirements documentationAgileSDLCbacklog managementuser storiesepicsfeatures

Soft Skills

analytical skillscommunication skillsfacilitation skillscollaborationproactive mindsetpositive attitude

Certifications

Bachelor’s degree in Information SystemsBachelor’s degree in Computer ScienceBachelor’s degree in Business