Program Manager

• Lead program strategy, execution, and delivery across a portfolio of inter-connected projects supporting CMS data collection and modernization.
• Directly manage 20–30 staff across 2–3 teams, ensuring coordination, performance, and seamless collaboration.
• Implement best practices aligned with the U.S. Digital Service Playbook, CMS SDLC methodologies, and modern agile approaches.
• Develop, manage, and monitor program schedules, milestones, budgets, and dependencies.
• Oversee resource planning, change management, and risk mitigation strategies to ensure program success.
• Guide project startup and transition phases (first 30–60 days), establishing workflows, onboarding teams, and building client trust.
• Serve as the primary customer-facing representative for CMS leadership, fostering transparent communication and strong partnership.
• Prepare and present reports, briefings, and program updates to government executives, including OCIO leadership.
• Partner with data and engineering leads on system design and enhancements for automated data collection, ingestion, and synthesis.
• Promote cross-training, knowledge sharing, and staff development to ensure coverage across roles.

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Program Manager