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Customer Success Manager – DACH
PluralsightCustomer Success Manager responsible for engaging and retaining Pluralsight's enterprise customers. Leading strategic partnerships and fostering relationships with clients in the learning and development space.
About the role
Key responsibilities & impact- Engage and retain Pluralsight’s largest customers
- Build relationships and drive customer success
- Conduct strategic partnerships and customer communications
- Lead activities such as QBRs and EBRs
- Meet and exceed quarterly renewal and upsell rates
Requirements
What you’ll need- Fluency in German (written and verbal)
- CSM or account managers from HR tech, LMS, or learning platform businesses
- Customer Success professionals embedded in customer L&D or HR programmes
- Former L&D professionals seeking a commercial role
- Sales engineers or solutions consultants from the learning or talent space
- Ability to handle ambiguity and operate self-motivated
Benefits
Comp & perks- Competitive compensation packages
- Medical coverage
- Unlimited PTO
- Wellness reimbursements
- Pluralsight subscription
- Professional development funds
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Relationship BuildingSelf-MotivationHandling Ambiguity
Certifications
CSM