Consumer PR, Social Media Manager

Plum

Consumer PR & Social Media Manager driving brand narratives through media at Plum, a fintech helping grow money for life while supporting communications and outreach efforts.

Posted 5/4/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Build strong and fruitful relationships with journalists across national and consumer press in the UK.
Act as the first point-of-contact for media requests, speaking articulately on behalf of the company in line with the company’s values.
Create and deliver an organic social media plan that shares our news and brand messages with our growing audience.
Create and deliver a pipeline of creative stories and pitches for traditional media.
Work on digital PR campaigns to improve our search rankings and visibility on LLMs.
Monitor and report on our press coverage and social media output.
Get to know our customers and share our growing collection of case studies across traditional and social media.
Write from concept to completion high-quality communications materials, including press releases and comments that journalists find genuinely interesting.
Ensure that all materials present a clear, unified, and positive image for the organization and/or brand.
Perform other related duties as assigned.

Requirements

What you’ll need

You have 3+ years PR and social media experience in a high-growth environment, either in-agency with relevant clients, or in-house at a start-up/similar company. Alternatively you have 3+ years journalism experience in the personal finance sector.
You’re a storyteller who thinks of creative ways to promote the message.
You have a clear interest in and knowledge of fintech/personal finance.
You are passionate about the intersection of traditional media and social media, and now how to make stories fly across both.
You’re proactive, self-motivated and well-organised.
You have strong interpersonal skills, working effectiveness across teams. These skills are essential for developing relationships with media representatives, handling challenging situations and advising people within your organisation.
You’re a strategic thinker who looks beyond the obvious and who can look at the bigger picture.
You’re an excellent communicator with a good eye for detail.
You not only have strong speaking, writing and presentation skills, but also are able to crunch data and synthesise them into compelling stories.
You’re a newshound who has a deep understanding of the press, and an ability to build and maintain strong working relationships with journalists.
You possess a solid ‘black book’ of relevant media in the UK.

Benefits

Comp & perks

Own part of the company you're helping grow through stock options
Private health insurance
Annual training budget
Plum Premium for free
Competitive referral scheme
Flexible approach to remote working: we encourage at least 2 days a week in one of our beautiful offices in London, Athens or Cyprus
Team breakfasts and team lunches
25 days holiday + bank holidays
45 work-from-anywhere days to give you flexibility to work your way
2 weeks sabbatical after 4 years to take the break you deserve
Enhanced parental leave
1 paid volunteering day annually
Annual team trip to a surprise destination!
A fun, inclusive company culture (think 🦄🌈💯)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PR experiencesocial media experiencejournalism experiencewriting skillsdata analysisstorytellingmedia relationspress release creationdigital PR campaignscreative pitching

Soft Skills

interpersonal skillsstrategic thinkingself-motivatedwell-organizedexcellent communicationattention to detailproactiverelationship buildingteam collaborationproblem-solving