Virtual Assistant – CSR, Permits

Plugz Electric

Virtual Assistant supporting customer inquiries and permit processes for electrical services company. Join a growing team dedicated to innovation and excellence in service delivery.

Posted 4/12/2026full-timeRemote • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $10 per hourWebsite

About the role

Key responsibilities & impact

Manage customer inquiries via phone, email, and chat to ensure timely responses.
Assist in the preparation and submission of permit applications for projects.
Maintain accurate records of customer interactions and permit statuses.
Coordinate with project managers to gather necessary documentation for permits.
Provide support in troubleshooting customer issues and escalating when necessary.
Develop and maintain a knowledge base for frequently asked questions.
Track and report on customer feedback to improve service processes.
Assist in administrative tasks as needed to support the team.

Requirements

What you’ll need

Proven experience in customer service or administrative roles.
Strong organizational skills and attention to detail.
Excellent written and verbal communication abilities.
Familiarity with permit processes in the electrical industry is a plus.
Proficient in Microsoft Office Suite and CRM software.
Ability to work independently and manage multiple tasks effectively.
Positive attitude and a team-oriented mindset.
High school diploma or equivalent; additional certifications are a plus.

Benefits

Comp & perks

🌐 Worldwide Post a Job Affiliates ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs Account Plugz Electric Website LinkedIn All Job Openings 1 - 10 employees Founded 2021 👥 B2C 🤝 B2B ⚡ Energy B2C
B2B
Energy Plugz Electric is a residential and commercial electrical contractor based in Forest Lake, MN, serving the Twin Cities Metro area. The company provides installations, repairs, and upgrades including electrical panels, whole-home rewiring, lighting (indoor and outdoor), surge protection, outlets, ceiling fans, carbon monoxide testing, security and fire alarm systems, and EV charging station installations. Plugz Electric emphasizes responsive, personable service, energy-efficiency, safety, and satisfaction guarantees for homeowners and businesses. Virtual Assistant – CSR, Permits 🔥 1 hour ago ❄️ Minnesota – Remote 💵 $10 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 👨‍💼 Executive Assistant Apply Now Find Hiring Managers Customize resume for this job ☆ Save ☑️ Mark as applied ❌ Hide Report problem 📋 Description
Manage customer inquiries via phone, email, and chat to ensure timely responses.
Assist in the preparation and submission of permit applications for projects.
Maintain accurate records of customer interactions and permit statuses.
Coordinate with project managers to gather necessary documentation for permits.
Provide support in troubleshooting customer issues and escalating when necessary.
Develop and maintain a knowledge base for frequently asked questions.
Track and report on customer feedback to improve service processes.
Assist in administrative tasks as needed to support the team. 🎯 Requirements
Proven experience in customer service or administrative roles.
Strong organizational skills and attention to detail.
Excellent written and verbal communication abilities.
Familiarity with permit processes in the electrical industry is a plus.
Proficient in Microsoft Office Suite and CRM software.
Ability to work independently and manage multiple tasks effectively.
Positive attitude and a team-oriented mindset.
High school diploma or equivalent; additional certifications are a plus. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Executive Assistant 🔥 4 hours ago Cristcot 11 - 50 💊 Pharmaceuticals 🔬 Science Website LinkedIn All Job Openings Executive Assistant supporting Cristcot's President & CCO and other executives in their administrative tasks and organizational needs. Focusing on the launch of a new ulcerative colitis therapy. 🇺🇸 United States – Remote 🔥 Funding within the last year 💰 $10.5M Venture Round - Cristcot on 2025-06 ⏰ Full Time 🟡 Mid-level 🟠 Senior 👨‍💼 Executive Assistant Virtual Executive Assistant – LATAM, PH, Eastern EU 🕒 Yesterday Assistant Launch 11 - 50 🤝 B2B ⚡ Productivity ☁️ SaaS Website LinkedIn All Job Openings Executive Assistant supporting high-caliber clients in diverse industries. Emphasis on administrative tasks, project coordination and utilizing AI tools for efficiency. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 👨‍💼 Executive Assistant Executive Assistant 🕒 Yesterday Flosum 201 - 500 🤝 B2B ☁️ SaaS Website LinkedIn All Job Openings Executive Assistant supporting CEO operations at Flosum, a Salesforce-native DevOps platform. Managing complex personal and professional tasks for the CEO efficiently. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 👨‍💼 Executive Assistant Executive Assistant 🕒 Yesterday Solace 1 - 10 ⚕️ Healthcare Insurance 🧘 Wellness 🌍 Social Impact Website LinkedIn All Job Openings Executive Assistant at Solace providing dedicated support to the Co-founder and Chief Product Officer. Managing complex scheduling and assisting with event planning and coordination. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 👨‍💼 Executive Assistant 🦅 H1B Visa Sponsor Executive Assistant 🕒 2 days ago NFP, an Aon company 5001 - 10000 Website LinkedIn All Job Openings Executive Assistant at NFP providing administrative support to a top-performing Producer. Involves handling communication, meeting coordination, and calendar management for effective operations. 🇺🇸 United States – Remote 💵 $62k - $95k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👨‍💼 Executive Assistant View More Executive Assistant Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

customer serviceadministrative taskspermit application preparationrecord maintenancetroubleshootingknowledge base developmentreportingMicrosoft Office SuiteCRM software

Soft Skills

organizational skillsattention to detailwritten communicationverbal communicationindependencetask managementpositive attitudeteam-oriented mindset

Certifications

high school diplomaadditional certifications