Field Service Technician
Industrial Physics
Field Service Technician – Traveling
Plug Power
full-time
Posted on:
Location Type: Remote
Location: Remote • Missouri • 🇺🇸 United States
Visit company websiteSalary
💰 $23 - $33 per hour
Job Level
Mid-LevelSenior
About the role
- The Regional Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns.
- This person will be responsible for servicing fuel cells throughout their assigned region.
- This position presents a great amount of exposure to customer personnel and electric lift truck operators and thus requires a person with excellent technical skills as well as communication, interpersonal and motivational skills.
- Maintenance and service of fuel cells at a variety of customer sites throughout their assigned region.
- Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a variety of customer sites throughout their assigned region.
- Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
- Providing emergency support service to customers as required.
- Purchasing tools, equipment, and parts for customer service and support as required.
- May require troubleshooting and maintenance of high-pressure hydrogen storage, delivery and fueling systems.
- Completing administrative duties & documentation, including incident reports, service logs, inventory maintenance and site and system documentation.
- Exhibiting and enforcing safety procedures in the field or customer sites.
- Travel as required for business needs; expected to drive safely and to adhere to all traffic laws
- Always Represent Plug Power in a professional manner and in all interactions
Requirements
- Minimum high school diploma or equivalent with technical electrical coursework
- Three (3) or more years of direct experience in mechanical and electrical troubleshooting
- Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle
- Must be able to lift 50 pounds on a regular basis unassisted
- Knowledge of lift truck operation and applications is highly preferred
- General mechanical aptitude is required
- Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook
- Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels
- Excellent verbal and written communication skills
- Creativity in solving technical problems
- Ability to work independently
- Uncompromising dedication to quality
- Exceptional time management skills with the ability to handle multiple tasks
- Punctual and reliable
- Technician must provide own standard set of tools – specific fuel cell tools to be provided by Plug Power
Benefits
- Health, Dental & Vision Insurance eligibility starting from the first day of hire
- 401(k) with 5% company match
- Bonus eligibility
- Paid time off including vacation, personal and sick time
- Paid Holidays
- Wellness Reimbursement Program
- Potential to apply for Tuition Reimbursement
- Employee Referral program
- Employee Assistance Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mechanical troubleshootingelectrical troubleshootingpreventative maintenancediagnosticstroubleshootingfield retrofitssoftware upgradeshardware upgradeshigh-pressure hydrogen storagelift truck operation
Soft skills
communication skillsinterpersonal skillsmotivational skillsproblem-solvingindependencededication to qualitytime managementpunctualityreliabilitycreativity
Certifications
high school diplomavalid driver license
