plotdesk

Director of Customer Growth – AI Platform

plotdesk

full-time

Posted on:

Location Type: Hybrid

Location: LübbeckeGermany

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Salary

💰 €70,000 - €120,000 per year

Job Level

About the role

  • Responsible for our key clients
  • Drive growth initiatives
  • Ensure our customers get the maximum value from our AI platform
  • Build long-term partnerships
  • Find creative solutions for complex customer requirements

Requirements

  • Several years of experience in strategic Account Management or Customer Success Management
  • Proven track record in B2B sales, especially in upselling and customer growth
  • Excellent communication skills in German and English (negotiation-level)
  • Experience managing enterprise customers and navigating complex stakeholder structures
  • Analytical mindset and the ability to make data-driven decisions
  • Bonus: Experience with SaaS products or AI technologies
  • Bonus: Experience with CRM systems and Customer Success tools
Benefits
  • Hybrid workplace (office & remote)
  • No-nonsense culture and plenty of autonomy
  • Real opportunity to shape outcomes — from customer strategies and product development to market expansion
  • Exciting clients who want to use AI for more than just generating flashy visuals
  • A team that pulls together — and masters the meme game
  • Budget for your professional development
  • Your own MacBook (or pro hardware of your choice)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B salesupsellingcustomer growthdata-driven decision makingSaaS productsAI technologiesCRM systemsCustomer Success tools
Soft Skills
communication skillsanalytical mindsetproblem-solvingrelationship building