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Privacy Program Manager
PlayOn! Sports. Own PlayOn's privacy program governance: CCPA, COPPA, and applicable state privacy laws as they apply.
About the role
Key responsibilities & impact- Own PlayOn's privacy program governance: CCPA, COPPA, and applicable state privacy laws as they apply.
- Drive compliance remediation work in partnership with Legal and external privacy counsel.
- Conduct Privacy Impact Assessments (PIAs) for new products, features, and vendor relationships, surfacing real risk and driving resolution, not just documenting it.
- Maintain Records of Processing Activities (ROPA) and the company-wide data inventory; validate accuracy across all three product platforms.
- Oversee privacy processes and ensure activities align with program requirements and are conducted within SLA.
- Participate in the Data Privacy Council (DPC) as the privacy program's subject matter expert.
- Maintain and update external-facing privacy policies, internal notices, and employee data handling guidelines.
- Conduct vendor privacy risk assessments during onboarding and annual vendor reviews.
- Support GRC program, including evidence collection for Compliance reports and audits, e.g. SOC 2 Type II.
- Own the security questionnaire response process for customer and prospect privacy inquiries.
- Track and report privacy program metrics, open risks, and remediation progress to the CISO.
Requirements
What you’ll need- 3–5 years of privacy program experience at a consumer-facing technology company — operational track record, not just policy or legal advisory.
- CCPA compliance experience.
- Working knowledge of COPPA and the practical implications for products serving minors or educational institutions.
- Experience conducting PIAs and privacy risk assessments that produce actionable decisions, not just documentation.
- Familiarity with data mapping and ROPA methodology — you have built or maintained a data inventory before.
- Comfortable working in a governance and oversight model — advising and holding partner teams accountable rather than owning every operational process directly.
- Strong written communication: clear privacy notices, precise questionnaire responses, no marketing language.
- Ability to work across Legal, Data Governance, and Engineering, each with different incentives and vocabulary.
- CIPP/US certification or actively pursuing one.
- GRC platform familiarity (Vanta, Hyperproof, Drata, or equivalent) — evidence workflows and control mappings.
- Experience with additional U.S. state privacy laws (VCDPA, CPA, CTDPA, and others as they apply).
- COPPA operational experience for student or minor-facing consumer products is strongly preferred.
- PCI DSS familiarity is a plus — GoFan processes payment data across ticketing products.
Benefits
Comp & perks- Multiple medical insurance plans to choose from
- Dental, vision life and disability insurance
- Employee Emergency Fund
- Company equity (stock options)
- Open PTO policy
- 401K plan with company match
- Hybrid/flexible work environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
privacy program governanceCCPA complianceCOPPA knowledgePrivacy Impact Assessments (PIAs)Records of Processing Activities (ROPA)data mappingvendor privacy risk assessmentsGRC program supportevidence collection for compliance reportsprivacy program metrics tracking
Soft Skills
strong written communicationadvising and holding teams accountablecross-functional collaboration
Certifications
CIPP/US certification