
Senior Product Designer, Ticketing, B2B2C
PlayOn! Sports
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Own and evolve the end-to-end experience across GoFan’s consumer apps, admin tools, web, and Box Office products
- Lead discovery and design for initiatives focused on market expansion and new user segments—spanning both B2B and B2C problem spaces
- Partner with PMs, engineers, and GTM teams to translate research and insights into solutions that balance consumer usability with operational efficiency for admin users
- Use AI tools to process qualitative and quantitative user insights at scale, surfacing patterns across customer feedback, support data, and behavioral analytics
- Deliver high-quality prototypes, interaction specs, and documentation that enable smooth collaboration and implementation
- Use data, research, and experimentation to validate design decisions and drive continuous improvement
- Collaborate across teams to ensure design aligns with product vision, technical feasibility, and market positioning
Requirements
- 5-8 years of experience in product design, with a portfolio that demonstrates strong systems thinking, polished UI, and measurable product impact
- Proven success designing both B2B and B2C products with large, diverse user bases—ideally mobile-first, transaction-oriented, and spanning admin/operational tools alongside consumer experiences
- Experience leading design for multi-platform products (native apps + responsive web)
- Mastery of Figma and deep familiarity with design systems, component libraries, and modern design workflows
- A demonstrated AI-forward approach to design—experience using AI to analyze user insights, generate and test design variations, or accelerate prototyping and iteration
- A strategic mindset with the ability to translate product vision into clear, actionable design direction
- Strong communication and storytelling skills—you can articulate the “why” behind your work and align teams around a shared vision
- A collaborative approach that helps teams align around the user and deliver cohesive, high-quality experiences across B2B and B2C surfaces
Benefits
- Multiple medical insurance plans to choose from
- Dental, vision life and disability insurance
- Employee Emergency Fund
- Company equity (stock options)
- Open PTO policy
- 401K plan with company match
- Hybrid/flexible work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product designsystems thinkingUI designmulti-platform designdesign systemscomponent librariesprototypinguser insights analysisdesign workflowsB2B and B2C product design
Soft Skills
strategic mindsetcommunication skillsstorytelling skillscollaborationuser alignmentdesign directioncontinuous improvementproblem-solvingteam alignmentactionable insights