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Plaud

TPM – Digital Transformation

Plaud

Technical Program Manager driving AI initiatives and cross-functional transformation at Plaud, a fast-scaling company in AI tools with rich healthcare benefits.

Posted 6/24/2026full-timeSan Francisco • California • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies
ERPITSM

About the role

Key responsibilities & impact
  • Own the AI agenda end-to-end - build the company-wide jobs-to-be-done (JTBD) catalog and turn the highest-value recurring jobs into agents and automations.
  • Build and own the AI + transformation roadmap - sequence the work, manage dependencies, and give leadership a single source of truth on status and risk.
  • Ship quick wins fast - prototype and launch high-impact AI automations early to prove value and build momentum across departments.
  • Drive the system migrations cross-functionally (identity, Rippling, NetSuite, Slack, Notion, ITSM) - keep them on schedule, in sequence, and in check.
  • Align stakeholders across all functions - partner with IT, the business units, and internal AI builders to land adoption, not just delivery.

Requirements

What you’ll need
  • 8+ years in technical program/product management, ideally driving cross-functional transformation or platform programs at a fast-scaling company.
  • Hands-on AI/LLM fluency — has built or shipped agents and automations not just managed AI projects.
  • Proven delivery of enterprise system migrations or rollouts (e.g. HRIS, ERP, identity, collaboration) — sequencing dependencies and keeping many workstreams on schedule.
  • Exceptional stakeholder management — able to align and influence many departments without direct authority, and turn ambiguity into a clear roadmap.
  • Comfortable with operating across CN/SG/US time zones.

Benefits

Comp & perks
  • Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
  • 401(k) plan for full time employees with company matching.
  • Unlimited PTO, plus 13 paid holidays.
  • 12 weeks of paid time off to spend time with your new family, regardless of gender.
  • Minimum of 3x in office per week.
  • New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
  • Best office equipment. Annual off-sites. Free office drinks and snacks.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
AILLMagentsautomationssystem migrationsHRISERPcollaborationprogram managementproduct management
Soft Skills
stakeholder managementinfluenceroadmap developmentcross-functional collaborationambiguity resolutionleadershipcommunicationalignmentdependency managementproject delivery