Key Account Manager, LATAM

Plaud

Key Account Manager managing retail relationships and driving sales performance in Brazil for AI productivity solutions. Engaging with major retailers to enhance market presence and profitability.

Posted 5/4/2026full-time🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Develop, manage, and grow relationships with major retailers in Latin America (especially Brazil) to drive in-store and online sales performance.
Lead retail sell-in and sell-through processes, including merchandising, pricing strategy, and marketing activation.
Identify and onboard new retail or distribution partners, building sustainable long-term cooperation models.
Coordinate cross-functional efforts (supply chain, marketing, product) to ensure efficient retail operations and P&L optimization.
Execute retail marketing campaigns and monitor ROI across channels.
Represent the brand in key negotiations and trade events to strengthen visibility and credibility.

Requirements

What you’ll need

Education: Bachelor’s degree or above (Business, Marketing, or related) or relevant working experience.
5+ years of experience in retail channel sales or retail account management, preferably from the brand or distributor side.
Hands-on experience managing retail partners or distributors with strong understanding of sell-in/sell-out dynamics.
Demonstrated ability to activate retail marketing resources and improve P&L efficiency.
Proven success in navigating LATAM retail ecosystems or achieving significant milestone breakthroughs in retail expansion.

Benefits

Comp & perks

Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

retail channel salesretail account managementmerchandisingpricing strategymarketing activationP&L optimizationretail marketing campaignsROI monitoringsell-in dynamicssell-out dynamics

Soft Skills

relationship managementnegotiationcross-functional coordinationstrategic thinkingcommunication

Certifications

Bachelor’s degreeBusinessMarketing