HR Operations Specialist

Plaud

HR Operations Specialist managing onboarding, payroll, and employee support for AI tech company. Ensuring compliance and optimizing processes within a fast-paced environment.

Posted 4/30/2026full-timeSan Francisco • California • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Own the end-to-end US onboarding and offboarding process, including contract execution and I-9 verification, ensuring a "day-one ready" experience for every new hire.
Act as the primary coordinator for US payroll data entry and benefits administration, partnering with external vendors to guarantee 100% accuracy and on-time delivery.
Support our international talent by tracking visa statuses and coordinating with legal counsel for timely USCIS filings and renewals.
Refine US-specific Standard Operating Procedures (SOPs) to make our operations more scalable and "AI-ready."
Serve as the friendly go-to contact for US-based employees regarding payroll queries, policy clarifications, and general operational support.

Requirements

What you’ll need

1–3 years of experience in HR operations, administrative coordination, or a similar detail-oriented role within a corporate environment.
Familiarity with US employment basics, including I-9 requirements, at-will employment, and general payroll cycles.
A proven track record of managing high-volume data entry or documentation with zero errors.
Excellent verbal and written English skills, with the ability to explain complex HR processes to employees in a clear, friendly manner.
A "can-do" attitude and the ability to thrive in a high-growth, fast-changing tech startup landscape.
Experience using modern HRIS platforms (e.g., BambooHR, Rippling, or Deel) and a curiosity for using AI tools to automate repetitive tasks.
Prior exposure to US immigration types (H-1B, L-1, O-1) and the specific documentation required for each.
Basic understanding of the complexities of managing employees across different US states (Nexus).
Experience working within a global team across different time zones (specifically connecting US and Asia-based leadership).

Benefits

Comp & perks

Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
Top-tier medical, dental, and vision insurance for employees and dependents, supported by a generous employer subsidy, plus a 401(k) retirement plan with company matching for full-time employees.
Unlimited PTO, plus 13 paid holidays, 12 weeks of fully paid parental leave for all parents, a hybrid work model with a minimum of three in-office days per week, and access to high-quality office snacks, drinks, and equipment.
Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HR operationsdata entrydocumentation managementI-9 verificationpayroll administrationUS immigration processesSOP refinementAI automation

Soft Skills

verbal communicationwritten communicationdetail-orientedproblem-solvingadaptabilityinterpersonal skillscustomer service