Technical Success Manager
Platform.sh
full-time
Posted on:
Location Type: Remote
Location: France
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Tech Stack
About the role
- Own the post-go-live relationship for high-value accounts
- Guide existing customers through complex growth phases and architectural shifts
- Identify underutilized features and provide deep-dive technical guidance
- Act as the critical link between customers and internal teams
- Contribute to team growth by developing technical playbooks and reusable templates
Requirements
- Deep experience in cloud infrastructure and developer tools
- Typically 5–8+ years in technical account management or systems engineering
- The ability to design sophisticated technical workflows and architectures
- High emotional intelligence and communication skills
- Professional fluency in both English and either French or German
Benefits
- Flexible PTO
- Comprehensive healthcare coverage (UK, France, Spain)
- Company stock options
- Professional development budget
- Office equipment budget
- Wellness budget
- Annual team gatherings
- Internet reimbursement
- Inclusive parental leave
- Remote work travel program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cloud infrastructuredeveloper toolstechnical workflowsarchitectures
Soft Skills
emotional intelligencecommunication skills