Director of Mid-Market Accounts

Platform Science

Director of Mid-Market Accounts leading strategic initiatives for mid-market clients at Platform Science. Overseeing growth and enhancing relationships within technology and logistics sectors.

Posted 6/16/2026full-time🇺🇸 United StatesLead💰 $150,000 - $232,055 per yearWebsite

About the role

Key responsibilities & impact

Develop and execute the overarching account strategy for Platform Science in the mid-market segment, aligning with company revenue goals and market opportunities.
Identify and prioritize key strategic initiatives to drive retention, expansion, and new business within the mid-market account portfolio.
Stay abreast of industry trends, competitive landscape, and client needs to proactively identify opportunities for Platform Science to enhance its offerings and market position.
Lead, manage, and mentor a team of 5-7 Account Managers, fostering a high-performance culture focused on client success, strategic thinking, and continuous improvement.
Provide strategic guidance and support to AMs on complex account planning, executive relationship management, commercial negotiations, and risk mitigation.
Conduct regular performance reviews and provide constructive feedback, supporting the professional growth and career advancement of the AM team.
Ensure accurate and reliable revenue forecasting for the entire global accounts portfolio, providing regular, insightful reports to senior leadership.

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Marketing, Technology, or a related field
A minimum of 8+ years of progressive leadership roles deeply engaged with customer accounts, with at least 3+ years in senior leadership roles leading teams engaged with customer accounts, preferably within the technology or SaaS sector
Demonstrable track record of leading teams that successfully retain and grow client portfolios, preferably within the technology or SaaS sector
Extensive experience in developing and executing account plans for clients, particularly within the transportation, logistics, or related industries
Proven ability to build and maintain strong, influential relationships with C-suite executives and key decision-makers in global organizations.

Benefits

Comp & perks

Medical, dental, and vision insurance
Short-term and long-term disability insurances
AD&D and life insurance
401k plan
Paid vacation, sick leave and holidays
Six weeks of paid parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account strategy developmentrevenue forecastingaccount planningcommercial negotiationsrisk mitigationperformance reviewsclient retentionclient portfolio growthstrategic initiativesteam leadership

Soft Skills

strategic thinkingmentoringclient success focushigh-performance culturerelationship managementconstructive feedbackprofessional growth supportcommunicationinfluential relationshipsteam management

Certifications

Bachelor’s degree in Business AdministrationBachelor’s degree in MarketingBachelor’s degree in Technology