Serve as primary SME and strategic owner for NetSuite (ERP) and Salesforce (CRM)
Architect scalable solutions across the Lead-to-Cash lifecycle
Define platform standards, governance, and integration design patterns
Translate business needs into technical roadmaps
Balance short-term delivery with long-term scalability
Lead a global team across NA, LATAM, and EU
Set performance expectations and coaching plans
Build a high-accountability, collaborative culture
Partner with HR and IT leadership on hiring and team scaling
Lead end-to-end implementations and enhancements
Manage integrations (Boomi, Snowflake, Zoom, TalkDesk, etc.)
Oversee data migration, testing, and deployment
Drive change management and adoption
Improve workflows across Finance, Sales Ops, Supply Chain, and PLM
Lead business analysis and future-state design
Ensure audit readiness and compliance
Own system health, releases, and user administration
Resolve complex system issues
Manage vendors and licensing
Maintain roadmap and backlog prioritization

Requirements

7+ years in Business Systems or IT
Deep expertise in NetSuite or Salesforce (experience with both preferred)
Proven success leading complex implementations
3+ years managing global teams
Experience with Lead-to-Cash processes (CPQ, CLM, billing, etc.)
Experience with integration platforms (Boomi preferred)
Strong executive communication skills
Ability to influence cross-functional stakeholders
Experience driving organizational change

Benefits

Benefits Highlights brochure for regular, full-time employees.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

NetSuiteSalesforceLead-to-CashCPQCLMintegration platformsBoomidata migrationsystem healthuser administration

Soft Skills

executive communicationinfluencecoachingcollaborationchange managementbusiness analysisproblem resolutionteam scalingperformance expectationshigh-accountability culture