Insurance Benefit Coordinator

Planned Parenthood Federation of America

Insurance Benefit Coordinator at Planned Parenthood coordinating Medicaid and health insurance applications. Collaborating with health center teams and ensuring timely submission of benefits applications.

Posted 5/22/2026full-timeRemote • New York • 🇺🇸 United StatesJunior💰 $20 - $24 per hourWebsite

About the role

Key responsibilities & impact

Coordinates and supports initiatives for evaluating, processing, and handling health insurance applications.
Works collaboratively with Health Center teams to identify potentially eligible uninsured or underinsured patients.
Tracks progress of enrollments and compiles data to reflect current status.
Serves as support for day-to-day questions and training.
Ensures consistency across affiliates.
Completes the full cycle of identification, enrollment, submission, and follow-up for patients eligible for government benefit programs.
Builds and maintains positive relationships with internal and external customers.
Participates in training to keep current on regulations and processes.

Requirements

What you’ll need

Associate’s degree in business, health care, or a related field; Bachelors preferred
Minimum one year of experience in a healthcare setting; insurance coverage verification and/or billing preferred
Certified Application Counselor (CAC) designation; certification must be obtained within six months of job acceptance (or at time of exam offering)
Knowledge of insurance guidelines and government programs (i.e., Medicaid)
Proficient in Microsoft Office (i.e., Excel, PowerPoint and Word)
Strong analytical and problem-solving skills
Must demonstrate sensitivity toward patient’s financial and clinical needs, while maintaining the patient’s confidentiality
Must be organized, able to prioritize tasks, and handle multiple projects
Accuracy and attention to detail is essential
Must be able to work independently and as a team player
Must be able to multi-task and work in a fast-paced environment.
Exceptional communication skills (verbal and written) and interpersonal skills
Must be able to work a flexible schedule to support meetings and activities and travel to other sites
Must have reliable transportation
Proficient in two or more languages preferred.

Benefits

Comp & perks

Generous Paid Time Off
10 paid holidays
Affordable medical, dental, and vision options
Health Savings Account or Flexible Spending Account
401(k) with match

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

insurance coverage verificationbillingdata compilationenrollment processinggovernment benefit programsMicrosoft OfficeExcelPowerPointWordknowledge of Medicaid

Soft Skills

analytical skillsproblem-solving skillssensitivity toward patient needsorganizational skillsprioritizationattention to detailindependenceteam playermulti-taskingcommunication skills

Certifications

Certified Application Counselor (CAC)