Director, Workplace Services
Planned Parenthood Federation of America
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
Visit company websiteExplore more
Salary
💰 $128,000 - $135,000 per year
Job Level
About the role
- Provide strategic and operational leadership over Workplace Services and Facilities Operations.
- Ensure that the organization’s offices, infrastructure, and operational systems function effectively, efficiently, and in alignment with PPFA’s mission and workplace culture.
- Oversee the work of Workplace Services and Facilities Operations, ensuring cohesive planning, innovation, compliance, and service excellence across all operational functions.
- Understand the changing needs of our clients and workplace and create processes and systems to meet those needs.
- Work with leadership to make strategic decisions on capital projects, renovations, and upgrades to facilities.
- Develop and maintain standard operating procedures for the Facilities Operations team.
- Establish performance metrics and key performance indicators (KPIs) to monitor the effectiveness of our organization's operations team.
Requirements
- Bachelor’s degree similar to Business Administration, Operations Management, Facilities Management, Engineering, or equivalent experience required; advanced degree preferred.
- 8–10 years of progressive experience in organizational operations, including facilities and administrative management and security.
- Minimum 5 years of supervisory experience, including leading people and teams.
- Demonstrated expertise in facilities operations, workplace administration, vendor management, project management, and security operations.
- Strong leadership, team-building, and coaching skills.
- Excellent organizational, problem-solving, and strategic planning abilities.
- Ability to balance day-to-day operational oversight with long-term strategic vision.
- High ethical standards, discretion, and ability to manage confidential information.
- Exceptional communication skills, both written and verbal.
- Proficiency with Google Workspace and Microsoft Office; ability to adapt quickly to new technologies.
- Commitment to PPFA’s mission, diversity, equity, and inclusion, with sensitivity and appreciation for cultural differences.
Benefits
- Travel: Less than 10% domestic travel
- Commitment to building a workplace culture that fosters belonging
- Recognition of individual contributions to our mission
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
facilities operationsorganizational operationsadministrative managementvendor managementproject managementsecurity operationsstrategic planningperformance metricskey performance indicatorsstandard operating procedures
Soft Skills
leadershipteam-buildingcoachingorganizational skillsproblem-solvingstrategic visionethical standardsdiscretioncommunication skills
Certifications
Bachelor’s degreeadvanced degree