Evening Concierge

Planned Companies

Concierge role at Planned Companies providing welcoming experiences for tenants, guests, and vendors. Engaging in customer service tasks and organizing on-site events in Washington D.C.

Posted 7/2/2026full-timeWashington D.C. • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on creating personalized experiences for tenants and guests. Proficient in event planning, communication, and local knowledge to enhance visitor engagement.

Highest-signal resume keywords

Customer Service ExperienceEvent PlanningExcellent Communication SkillsKnowledge of Local AttractionsTime Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

PoliteFriendlySelf-AssuredMultitasking

Tools & Technologies

Basic Computer Skills

Industry Keywords

Tenant RelationsVendor ServicesMail TrackingAccess ControlLocal Entertainment

About the role

Key responsibilities & impact

Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including: Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
Planning and organizing on-site events.
Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
Document, secure and track mail, deliveries, and vendor services at designated areas.
Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Requirements

What you’ll need

3+ years of customer service experience.
Desire and passion to provide a warm and welcoming hello to everyone.
Excellent written and verbal communication and basic computer skills.
Knowledge of local attractions and establishments.
Polite, friendly, self-assured and able to multitask with good time-management.
Ability to lift up to 50lbs when needed.

Benefits

Comp & perks

Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.