PlanHub

Senior Human Resources Manager

PlanHub

full-time

Posted on:

Location Type: Hybrid

Location: West Palm Beach • Florida • 🇺🇸 United States

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Job Level

Senior

About the role

  • Lead day-to-day HR operations across multiple U.S. states and Canada, ensuring compliance with federal, state, and local regulations.
  • Administer and optimize HRIS (Rippling), maintaining accurate employee data and system integrity.
  • Own U.S. and Canadian payroll processing in partnership with accounting, ensuring accuracy, timeliness, and compliance.
  • Reconcile payroll, benefits, deductions, and garnishments with precision.
  • Maintain employee classifications (FLSA, EEO), compensation updates, bonuses, and commissions.
  • Develop, maintain, and update HR policies, employee handbook, and internal guidelines aligned with best practices for a remote-first SaaS workforce.
  • Produce and analyze HR metrics and dashboards (headcount, payroll, audits) to support leadership decision-making.
  • Serve as a trusted HR partner and advisor to employees and managers.
  • Provide guidance on employee relations, performance management, and organizational challenges.
  • Participate in onboarding and lead offboarding processes, ensuring an exceptional and compliant employee experience.
  • Conduct exit interviews and identify trends for continuous improvement.
  • Drive employee engagement initiatives, surveys, and culture programs.
  • Design and refine scalable HR processes to support business growth.
  • Partner with the HR team to design and implement performance management processes, including goal setting and feedback cycles.
  • Develop and facilitate training and development programs for managers and employees.
  • Support career development, upskilling, and succession planning initiatives.
  • Manage all required compliance training.
  • Support compensation planning, benchmarking, pay equity reviews, and incentive programs.
  • Administer compensation structures, job bands, and total cash compensation frameworks.
  • Manage employee benefits programs (medical, dental, vision, retirement, leaves of absence, wellness).
  • Serve as a liaison with benefit brokers and vendors.
  • Lead annual open enrollment and benefits communications.
  • Build and evolve company-wide wellness initiatives.
  • Participate in recruiting efforts as needed, including sourcing and interviewing candidates across the organization.

Requirements

  • Bachelor’s degree in human resources, business, or related field.
  • 8+ years of progressive HR experience, including 4+ years as an HR Manager, Senior Generalist, or HRBP required.
  • 2+ years of hands-on experience managing payroll and benefits programs.
  • Experience developing and delivering employee training programs.
  • Strong analytical, project management, and problem-solving skills.
  • Proven ability to partner with leadership while balancing employee advocacy and business priorities.
  • Experience scaling HR programs in a high-growth, remote-first organization.
  • Hands-on experience with Rippling or similar HRIS platforms.
  • Deep knowledge of U.S. employment law and multi-state compliance.
  • Exceptional communication and relationship-building skills.
  • High level of discretion, professionalism, and sound judgment.
  • Ability to travel or commute to the West Palm Beach office periodically (preferred).
Benefits
  • Competitive salary
  • Remote friendly
  • Comprehensive medical, dental, and vision benefits
  • Flexible time-off policy
  • 401(k)/RRSP plan with a company match

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HRIS administrationpayroll processingemployee relationsperformance managementtraining and developmentcompliance trainingdata analysisproject managementemployee engagementcompensation planning
Soft skills
analytical skillsproblem-solvingcommunication skillsrelationship-buildingdiscretionprofessionalismjudgmentleadershipemployee advocacyorganizational skills
Certifications
Bachelor’s degree in human resourcesBachelor’s degree in businessHR Manager certificationSenior Generalist certificationHRBP certification