IT Support

• Assist with preparing laptops for new employees, including setup, configuration, and wiping of returned devices.
• Provide first-level support to employees using Windows and macOS devices, helping with common hardware and software issues.
• Support the setup and maintenance of meeting room equipment (e.g., Zoom Rooms, Polycom systems) and assist with basic technical troubleshooting.
• Assist with onboarding and offboarding tasks, such as setting up user accounts, preparing devices, and collecting equipment.
• Assist in documenting IT processes and checklists, and help identify ways to improve daily operations.
• Work closely with IT colleagues across European offices and support remote employees in Europe and Asia.

Working Student, IT Support

IT Support Specialist

IT Support, Field Service, Slovenian/English