Business Analyst

Planet Technologies

Business Analyst supporting impactful projects that benefit our country at the leading Microsoft services provider for the public sector. Involving research-gathering, data analysis, and liaising between IT and business leadership.

Posted 7/24/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $195,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Proficient in Microsoft 365 (O365) project management and stakeholder communication, with strong capabilities in developing executive documentation, functional requirements, and innovative solutions for operational changes.

Highest-signal resume keywords

Microsoft 365 (O365) ProficiencyAI-900 CertificationBusiness AnalysisExecutive Documentation CreationComplex Problem-Solving

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business Requirement DocumentationUser Experience Requirements GatheringRACI Matrix ProductionUI WireframingFunctional Workflow Development

Soft Skills

Stakeholder AnalysisCommunicationAdaptability

Tools & Technologies

AI TechnologiesProject Management Tools

Certifications & Qualifications

AI-900 Certification

Industry Keywords

Information Technology ProjectsOnboardingIntegrationCase StudiesPlaybooks

About the role

Key responsibilities & impact

Understand the business needs within an M365 environment, to bring value to on-going projects or implementations while helping to direct and support the delivery team execute the agreed upon services.
Build and deliver polished executive documentation including business requirement documents, user guides, onboarding instructions and other artifacts related to operating on O365 environment.
They will be conducting interviews with the customer as well as attending workshops/meetings with Planet SMEs to prepare and update the required documentation for the project.
Gather and document functional and user experience requirements (stakeholder analysis – Identify and analyze stakeholders who may be impacted by the change and access their impact, participation, and needs throughout the business analysis activities)
Assist in expanding Planet’s portfolio to standardized offerings through the development and documentation of case studies, and playbooks that can be provided to prospects

Requirements

What you’ll need

5 years of experience in supporting Information Technology projects; Bachelor’s Degree with preferred
Proficiency in Microsoft 365 (O365) to manage projects and communicate with stakeholders.
Experience integrating AI technologies into daily work activity to improve outcomes and efficiencies
Should have the knowledge to be proficient in inventing processes or systems needed to implement changes and have complex problem-solving skills
Develop innovative solutions for operational and strategic changes, which is a business analyst’s primary role
Understand the business domain and specific problems that software is targeting and use an adaptive approach (learning, discovery, feedback loop) to decision making
Previous experience creating and delivering executive level presentations as well as polished, detailed requirements documents.
Should be able to produce a RACI matrix – Responsible, Accountable (approving the results), consulted (providing input) or informed of the completed item after it has been completed.
Develop UI wireframes and functional workflows, as needed
Drive adoption and integration through well-planned on-boarding, integration, and knowledge transfer experience
Experience participating in RFP/RFI review process is a big plus
AI-900 Certification
#LI-Remote

Benefits

Comp & perks

Details about our benefits can be found here Planet Technologies Benefits Guide 2024-2025