Senior Strategy & Operations Manager

plancraft

Senior Strategy & Operations Manager strengthening planning, decision-making, and operating systems at plancraft, an AI-first software company for European trades. Leading cross-functional initiatives across Germany.

Posted 8/7/2026full-timeHamburg • 🇩🇪 GermanySenior💰 €80,000 - €87,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategy and business operations, with a strong focus on leading cross-functional initiatives and improving systems in fast-scaling organizations. Proficient in stakeholder management and creating executive-ready materials while utilizing AI tools for enhanced workflows.

Highest-signal resume keywords

5+ Years Experience In Strategy Or Business OperationsCross-Functional Initiative LeadershipStrong Analytical And Synthesis SkillsExperience With Planning Systems And Operating ModelsStakeholder Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Strategy DevelopmentBusiness OperationsSystems DesignProcess ImprovementChange ManagementAnalytical SkillsExecutive CommunicationProblem StructuringWorkflow AutomationPMO Discipline

Soft Skills

High OwnershipAutonomyExecution StrengthStrong JudgmentConfident Communication

Tools & Technologies

AI ToolsNotionSlackDocumentation StructuringKnowledge Management

Industry Keywords

Fast-Scaling OrganizationsStartup EnvironmentsScale-Up StagesManagement SessionsHigh-Stakes Workshops

About the role

Key responsibilities & impact

Build relationships across Management and Leadership and connect perspectives, people, information, and decisions
Create insights and decision groundwork for Management and key stakeholders
Design and facilitate systems linking company direction with priorities, plans, goals, ownership, dependencies, and follow-through
Shape annual planning, goal-setting, company steering, Management rhythms, decision forums, information flows, and follow-up
Improve shared processes, communication formats, tooling, automation, AI-enabled workflows, and ways of working
Lead high-impact cross-functional initiatives from diagnosis and design through implementation and adoption
Improve visibility into priorities, progress, risks, dependencies, and decision needs
Own and continuously improve critical company systems and selected cross-functional initiatives

Requirements

What you’ll need

5+ years of experience as a strong generalist in strategy, business operations, or transformation environments
Experience as Chief of Staff, Strategy & Operations Manager, in PMO, or in a Founders office
Ability to structure complex, ambiguous problems into clear, actionable solutions
Experience designing or improving systems, processes, or operating models in fast-scaling organizations
Track record of leading cross-functional initiatives or programs end-to-end, including PMO discipline
Strong analytical and synthesis skills
Experience creating executive-ready materials
Confident stakeholder management skills, especially with senior leadership
High ownership, autonomy, and execution strength
Strong judgment balancing strategic ambition and output quality with pragmatic, scalable solutions
Experience working closely with founders or senior leadership in fast-paced environments
Hands-on exposure to planning systems, company operating models, and change initiatives
Comfortable using AI tools and building basic workflows and agents
Ability to structure documentation and knowledge environments using tools such as Notion
Excellent English communication skills
Willingness and ability to regularly join the team and key stakeholders in Hamburg every 4–8 weeks
Legal right to work in the EU or the specific country where the role is located; visa or work permit sponsorship is unavailable
Nice-to-have: experience across multiple startup or scale-up stages, high-stakes workshops, Management sessions, Notion and Slack administration, and fluent German

Benefits

Comp & perks

Four major team event weeks per year
Casual monthly on-site and remote formats
Recognition culture celebrating wins
Flat hierarchy and high-trust environment
6-monthly 360° growth reviews
Personal learning budget of 1.500€/year
2 paid days of educational leave
Targeted enablement formats
AI-enabled internal tools and workflows
MacBook
Premium headphones and other required hardware and tools
Flexible remote, hybrid, abroad, or on-site work arrangements
Hamburg office with rooftop terrace
Option to work abroad worldwide up to 2 months
30 vacation days per year based on a 5-day week
December 24th off
Subsidized Urban Sports Club membership
Internal sport meetups
JobRad bicycle leasing
Subsidized Deutschlandticket or BahnCard
Covered travel expenses for required Hamburg visits