Plaid

Product Designer

• Shipping delightful and easy-to-use experiences, whether they’re for customers or partners
• Working on all types of problems: complex, ambiguous, large redesigns, small wins, internal demos, etc
• Closely collaborating with engineering, product, and marketing teams from planning through execution
• Producing high-quality work that not only pushes the experience forward, but inspires others and raises the quality bar
• Working directly with design, product and engineering leaders, helping craft compelling narratives, strategies, and inspiring demos
• Managing a team of ICs at different stages of their careers and coaching them to grow
• Joining a team of talented designers and contributing to our design culture through collaboration and leadership

Product Design Manager – Dashboard

Implementation Specialist

• Work with Plaid’s most strategic customers to build out applications and / or platforms across a variety of verticals across consumer lending, mortgage, wealth management, financial management, account opening, student loan refinancing, property tech as well as other uses cases
• Own all aspects of the customer engagement, including technical scoping and design (i.e. creating architecture diagrams, sharing example code), project management (i.e. tracking progress and holding customers accountable to key milestones), creative problem solving, establishing customer success metrics and defining long-term strategy
• Serve as a trusted advisor and lead point of contact throughout the implementation phase; establish and own correspondence with technical stakeholders from Project and Product Managers, to Engineers to senior leadership
• Lead effective onsite, in-person meetings as needed throughout the implementation phase (i.e. kickoff, technical integration reviews, pre- and post- launch support)
• Partner with Account Executives, Sales Engineers, Account Managers and Technical Account Managers to support customers in building out end to end workflows that align with Plaid’s technical best practices
• Work cross-functionally to improve the customer onboarding experience by collecting and translating customer and partner feedback into meaningful product insights for our Product and Engineering teams
• Build repeatable playbooks and a refined implementation motion to drive implementation efficiency

Implementation Specialist – Credit

• Work with Plaid’s most strategic Enterprise customers to build out applications and / or platforms across a variety of different verticals across lending, wealth management, financial management, account opening, student loan refinancing, fraud detection, property tech, healthcare, and billpay uses cases
• Own all aspects of the customer engagement, including technical scoping and design (i.e. creating architecture diagrams, sharing example code), project management (i.e. tracking progress and holding customers accountable to key milestones), creative problem solving, establishing customer success metrics and defining long-term strategy
• Serve as a trusted advisor and lead point of contact throughout the implementation phase; establish and own correspondence with technical stakeholders from Project and Product Managers, to Engineers to senior leadership
• Lead effective onsite, in-person meetings as needed throughout the implementation phase (i.e. kickoff, technical integration reviews, pre- and post- launch support).
• Partner with Account Executives, Sales Engineers, Account Managers and Technical Account Managers to support customers in building out end to end workflows that align with Plaid’s technical best practices
• Work cross-functionally to improve the customer onboarding experience by collecting and translating customer and partner feedback into meaningful product insights for our Product and Engineering teams
• Build repeatable playbooks and a refined implementation motion within the Enterprise segment to drive implementation efficiency

Implementation Specialist – Enterprise

Engineering Manager

• Own technical execution and delivery for the DPX roadmap, including the Data Partner Dashboard, onboarding redesign, health monitoring, and migration tooling.
• Manage and grow a team of engineers across multiple locations.
• Partner with PM and cross-functional teams (Solutions Engineering, Data Partnerships, Data Partner Support) to align on priorities and unblock execution.
• Drive engineering quality: code reviews, design reviews, architectural decisions, reliability standards.
• Hire and develop engineers.
• Establish team processes and norms.

Engineering Manager – Data Partner Experience

Product Marketing

• Lead consumer positioning and messaging across products, ensuring a unified narrative.
• Identify and validate product-market fit through customer insight, data, and experimentation.
• Partner cross-functionally with Product, Sales, and Marketing to launch and scale products.
• Develop a perspective on Plaid’s consumer brand strategy and assist in implementation as needed.
• TBuild ICPs and translate consumer user needs into compelling B2B buyer value.
• Influence roadmap decisions by advocating for consumer needs and market signals.

Product Marketing Manager – Consumer

Sales

• Lead, coach, and develop a team of SMB Account Executives to consistently meet and exceed revenue targets.
• Drive a high-performing sales culture, focusing on accountability, skill development, and goal alignment.
• Collaborate cross-functionally to streamline processes and optimize sales strategies, ensuring seamless execution.
• Oversee both new customer acquisition and existing account management, creating tailored approaches to meet diverse client needs.
• Develop and implement strategic plans to address team performance gaps and maximize individual and team impact.
• Act as a critical thinker and problem-solver, utilizing key business levers to achieve targeted outcomes.
• Foster an inclusive environment that supports team development and celebrates achievements.

Sales Manager – SMB

Account Manager

• Lead multiple strategic relationships with our largest financial institution partners.
• Create and own the priorities and strategy for our engagement with FIs.
• Partner with teams internally and externally to execute on this strategy and goals.
• Cultivate and deepen relationships with key stakeholders within financial institutions.
• Help partner with and support FIs on their digital transformation journey.
• Be an expert on Plaid’s technology and product offerings; work closely with influence internal and external product and engineering teams to execute on product roadmaps and advocate for open finance solutions.
• Help define our strategy for transforming Plaid’s position in the financial services industry. Help shape policy and regulatory priorities and goals.
• Serve as the escalation point for business and technical incidents or issues that surface as part of our API integrations with FIs.
• Help uncover additional opportunities that are aligned with our FI partnership strategy + company goals.
• Work in a highly-collaborative and cross-functional environment that feels different each day.

Partnership Manager – Financial Institutions

• Lead and grow a team of 9+ engineers, from mid-level to Staff, through clear goals, coaching, and direct feedback, building a strong, accountable team culture.
• Set and drive the technical and product direction for Plaid in Europe, partnering closely with Product, Design, and business leaders to decide what we build and why.
• Work across teams to shape the roadmap, spot high-leverage opportunities, and make clear tradeoffs between speed, risk, and long-term investments.
• Go deep on technical design when needed, unblocking complex problems and maintaining a high bar for quality and reliability in production.
• Represent engineering in leadership discussions, helping guide business decisions and align European priorities with broader company strategy.

Manager

• Stay abreast of evolving policy trends and identify new opportunities for Plaid to influence industry standards and regulatory frameworks.
• Build and sustain strong, strategic relationships with regulators, legislators and staff, consumer groups, trade associations, financial institutions, and other key stakeholders.
• Participate in industry working groups focused on consumer financial data sharing, cybersecurity, and privacy.
• Monitoring and assessing impacts of federal government guidance, legislation, regulatory actions on Plaid
• Collaborate with cross functional teams (Legal, Compliance, Comms, Product)
• Represent Plaid’s positions in meetings, documents, and forums

Policy Manager

Backend Engineer

• Design & Development: Build and maintain backend services with a focus on performance, reliability and scalability.
• Collaboration: Work closely with product managers and other stakeholders to define and implement new features that meet product and customer needs.
• Code Quality: Write clean, maintainable and efficient code.
• Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.
• Engage in hands-on coding and architectural design, setting and maintaining high technical standards for a high performing team.
• Grow the team via mentorship and leadership, reviewing technical documents and code changes

Senior Software Engineer – Backend

Full-stack Engineer

• Build across the stack. Design, develop, and maintain scalable backend services and APIs, as well as intuitive, high-quality frontend applications that bring those systems to life.
• Collaborate cross-functionally. Partner closely with product managers and designers to define requirements and deliver features that solve real customer problems.
• Maintain high code quality. Write clean, maintainable, and well-tested code, and participate in code reviews and technical design discussions.
• Test and debug. Build automated tests, monitor system performance, and troubleshoot issues in production environments.
• Contribute to system design. Engage in hands-on coding and architectural decisions to ensure reliability, security, and scalability.
• Grow the team. Support a strong engineering culture through mentorship, thoughtful reviews, and shared ownership of technical standards.

Senior Software Engineer – Fullstack

• System Design & Development: Build and maintain scalable, reliable backend or fullstack systems and APIs that power Plaid’s products.
• Collaboration: Work closely with product managers, designers, and other engineers to define and deliver features that solve real customer problems.
• Code Quality: Write clean, efficient, and well-tested code. Participate in reviews to maintain high engineering standards.
• Testing & Debugging: Build automated tests, monitor system performance, and troubleshoot issues in production environments.
• Continuous Improvement: Contribute to technical design discussions, share best practices, and help improve how we build at Plaid.

Software Engineer

Data Scientist

• Define and operationalize quality measurement across our enrichment and AI systems
• Ensure our products deliver reliable, high-impact outcomes for customers
• Own and evolve evaluation frameworks
• Investigate customer-facing quality issues
• Build automation to accelerate iteration and improvement cycles
• Partner closely with product and engineering, use data-driven insights to inform roadmap decisions

Senior Data Scientist – Data Foundations, AI

• Lead a team of engineers, ranging from new-grad to Staff, developing them through clear goal setting, coaching, and feedback.
• Partner with PMs to set team direction, scope sprints, and prioritize effectively.
• Deliver features and improvements quickly to support large deals and scale revenue.
• Foster a positive team culture rooted in ownership, scrappiness, and technical excellence.
• Contribute to hiring and growing the team significantly.

Engineering Manager – IDV

Designer

• Ideate, develop, and pitch creative concepts for events, activations, and installations that reflect our brand and engage target audiences.
• Have a good grasp on project timelines, and resources to deliver experiences on time and within scope, managing both internal and external partners.
• Ideate the creation of physical and digital brand experiences, including spatial design, environmental graphics, and interactive installations.
• Work closely with cross-functional teams to align experiential designs with brand strategy, ensuring consistency and coherence in messaging.
• Develop design documents and final production-ready artwork.
• Create presentations that communicate experiential brand strategies and designs and align Plaid company strategy to physical design.