Plaid

Staff Software Engineer – AI

Plaid

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $202,800 - $330,000 per year

Job Level

Lead

About the role

  • Lead projects that enable and scale our business with our largest AI customers and partners, starting with personal finance use cases and expanding into many others
  • Develop and evolve the preferred integration pattern for Plaid with AI providers - from API adaptations to building the official Plaid MCP Servers, and beyond
  • Redefine how Plaid’s consumer link experience embed into conversational interfaces in the most seamless way
  • Architect the trust layer for the future of agentic commerce that will become the industry standard
  • Scale and extend our existing successful bets on AI-powered customer experience; examples include making the next step-function improvement in our homegrown customer support agent

Requirements

  • Strong SWE fundamentals (system design, APIs, etc.)
  • Hands-on experience working with LLMs to build products and shipping them to product with iterating with real user feedback - including but not limited to:
  • Prompt engineering
  • Fine-tuning
  • Retrieval augmented generation (RAG)
  • Semantic search - vector database and embedding models
  • Agent orchestration framework
  • Evaluation and monitoring framework of open-ended tasks
  • Streaming and SSE
  • Common UX and design patterns for GenAI-powered products
  • Strong debugging and monitoring experience for production systems
  • Ability to deeply understand customer and user needs through user research and rapid experimentation - be your own technical PM
  • Ability to balance divergent thinking (exploring possibilities) with convergent thinking (evaluating feasibility), which is critical for driving 0 ->1 projects
  • Extremely curious and passionate about working in GenAI applications space
Benefits
  • Comprehensive benefit plan, including medical, dental, vision, and 401(k)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
system designAPIsprompt engineeringfine-tuningretrieval augmented generationsemantic searchvector databaseembedding modelsagent orchestration frameworkdebugging
Soft skills
user researchrapid experimentationdivergent thinkingconvergent thinkingcustomer understandingcuriositypassion for GenAI applications