Operations

• Challenge, motivate, engage and lead your property team to drive operational and budgetary excellence
• Report to an Area Manager and collaborate with property and non-property leaders
• Ensure consistent day-to-day operations, financial efficiency, and an unmatched experience for team members, guests and residents
• Maintain a safe, secure and compliant environment and drive accountability for people, operational and financial policies and procedures
• Foster a "one team" mentality and collaborate across teams to create a cohesive work environment
• Provide initial and ongoing training on Placemakr people, operational and financial SOPs and programs
• Own and execute company-wide or property-specific people-related initiatives to support hiring, engagement, retention and development
• Partner with PX and TA teams on talent acquisition and grassroots recruiting initiatives
• Own operational success of Front of House, Back of House and administrative/budgetary functions through SOP execution
• Collaborate with Sales, Revenue, Marketing and non-property teams to drive revenue via pricing strategies and occupancy targets
• Drive NOI and financial success by controlling expenses and following FAA, Owner Relations or other SOPs
• Provide hands-on assistance for escalated issues and perform additional duties as assigned

Operations Manager

Senior Operations Consultant

Operations Consultant