PKZ Burger-Kehl & Co. AG

Content Marketing Manager

• Support the PKZ.CH e‑shop team in the editorial and visual presentation of products
• Create and maintain high-quality product content for the online shop
• Ensure persuasive, target-audience-appropriate product presentation
• Check and correct product information
• General administrative tasks
• Coordinate incoming and outgoing goods in collaboration with the photography team
• Prepare merchandise for the photography process and maintain it
• Assist stylists during model shoots
• Carry out administrative duties

Intern E‑Content & Styling

Customer Success Manager

• With your passion for fashion, you will be responsible for planning, managing and optimizing our CRM campaigns
• Data-driven development of our customer communications
• Contribute to increasing customer activity and loyalty within the PKZ Group
• Support the further development of the PKZ Group's CRM strategy
• Lead CRM campaign management at PKZ: from concept and audience selection to performance analysis
• Responsible for the PKZ CRM system as well as data-driven analyses, dashboards and reporting in collaboration with external CRM partners
• Lead cross-functional CRM projects
• Establish, document and maintain best practices in CRM campaign and data management
• Manage the operational collaboration with external CRM partners and agencies
• Work closely with Marketing, E-Commerce, Sales and other stakeholders

Lead CRM

Payroll

• You personally support your assigned branches in all HR-related matters — including payroll administration
• You handle all personnel administration from onboarding to offboarding (contracts, changes, confirmations, work permits, etc.)
• You register and process social and personal insurances (KTG/UVG, FAK, withholding tax, BVG)
• You prepare all changes for payroll processing and review payroll runs
• You review employment references and ensure their quality
• You take on additional administrative tasks and support HR-internal projects

HR Assistant, Payroll

• Entwicklung und Verantwortung der ganzheitlichen Marketing- und Kommunikationsstrategie der PKZ-Gruppe
• Führen, motivieren und entwickeln eines interdisziplinären Teams aus Spezialisten in den Bereichen Marketing, CRM und Customer Service
• Steuern externer Partner und Agenturen sowie Sicherstellen einer effizienten Zusammenarbeit
• Verantwortung der CRM- und Loyalty-Strategie inkl. datengetriebenem Kampagnenmanagement, Personalisierung und Weiterentwicklung des Insider-Programms
• Übernahme der Budgetverantwortung für den gesamten Bereich und Sicherstellen einer klaren Performance-Orientierung
• Konsistente Markenführung über alle Kanäle hinweg – von Online und Offline über PR bis hin zu Events
• Konzipieren und Realisieren von Werbe-, PR-, Sponsoring- und Event-Aktivitäten zur Stärkung der Marke und zur Umsatzsteigerung
• Aufbau strategischer Kooperationen und Erschliessung neuer Zielgruppen und Umsatzpotenziale
• Enge Zusammenarbeit mit E-Commerce, Verkauf, Einkauf und Visual Merchandising zur Sicherstellung einer durchgängigen Customer Experience
• Beobachtung von Markt-, Medien- und Lifestyle-Trends und Ableiten relevanter Innovationen für PKZ

Intern E‑Content & Styling

Lead CRM

HR Assistant, Payroll

Director, Marketing & CRM