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PJM Interconnection

Senior User Interface Designer, Analyst I – II

PJM Interconnection

UI Designer responsible for designing visual and interactive elements of digital products at PJM, enhancing usability and user experience across platforms.

Posted 6/5/2026full-timeAudubon • Pennsylvania • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies
AxureSitecore

About the role

Key responsibilities & impact
  • Responsible for the visual and interactive elements of digital products like websites and mobile apps
  • Translate user flows and wireframes into polished, high-fidelity mockups
  • Coordinating with staff to understand requirements of new functionality and user needs
  • Conducting user interviews to identify user needs and translate findings into actionable design improvements
  • Prototyping through wireframes and mock ups for user-centric experiences
  • Updating corporate website and intranet with a content management system as needed
  • Iterating on design improvements to drive UI consistency and meet user needs across platforms
  • Evaluating end-to-end workflows to enhance usability and efficiency for both administrators and external stakeholders
  • Establishing and maintaining UI patterns, components, and guidelines to ensure visual consistency across platforms
  • Working with business users on any web content changes
  • Utilizing a survey tool creating conditional content surveys
  • Support the creation of surveys, polls and registrations

Requirements

What you’ll need
  • Bachelor's degree in Graphic Design, Marketing, UI Design, Web Design or UX Design or equivalent work experience
  • At least 5 years of experience
  • Experience with website maintenance or creation
  • Understanding of mobile first direction, as well as responsive design
  • Experience with prototyping and mockup tools
  • General understanding of HTML, CSS and Web content management systems
  • Experience with Axure, Sitecore, and Qualtrics is a plus
  • User Experience Certification is a plus
  • Ability to produce high-quality work products with attention to detail
  • Ability to communicate effectively in a team environment
  • Experience in quantitative and qualitative analysis
  • Ability to use Microsoft Office Suite (MS-Word, MS-Excel and MS-PowerPoint)

Benefits

Comp & perks
  • Medical, vision and dental insurance
  • 401(k) plan with 100% employer match up to 5% of salary
  • Non-elective 401(k) employer contribution
  • Vacation and paid holidays
  • Tuition reimbursement
  • Life insurance
  • Accidental death and dismemberment insurance
  • Short-term and long-term disability coverage
  • Business travel and accident insurance
  • Child day care referral program
  • Employee assistance program
  • Adoption benefits recognized by the Dave Thomas Foundation for Adoption, which has named PJM one of the best adoption-friendly energy and utility companies in America.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
prototypingmockupsuser flowswireframesHTMLCSSresponsive designwebsite maintenancequantitative analysisqualitative analysis
Soft Skills
attention to detaileffective communicationteam collaborationuser-centric designproblem-solvinguser needs identificationdesign iterationworkflow evaluationstakeholder engagementcontent creation
Certifications
User Experience Certification