Junior Collections Analyst
Pixeon
internship
Posted on:
Location Type: Hybrid
Location: São Caetano do Sul • 🇧🇷 Brazil
Visit company websiteJob Level
Junior
About the role
- Monitor the portfolio of delinquent customers daily;
- Execute the pre-established collection workflow;
- Negotiate outstanding debts, propose settlement agreements and monitor payments;
- Conduct preventive collection actions to reduce default risk;
- Develop and monitor action plans for credit recovery;
- Analyze the collection curve by customer profile (VIP A, B and C);
- Record and update interactions, agreements and collection statuses in internal systems;
- Maintain constant interaction with partner areas such as Sales, Services, Customer Success (CS), Finance and Legal;
- Support management in the relationship with third-party collection agencies;
- Actively contribute to the area's restructuring process, assisting with the implementation of targets and KPIs;
- Work in a self-managed manner, organizing priorities in a high-demand and changing environment.
Requirements
- Bachelor's degree in progress or completed in Business Administration, Accounting, Economics, Financial Management or related fields;
- Knowledge of collections, negotiation or financial routines;
- Strong organizational skills in high-volume environments.
Benefits
- Healthcare coverage
- Psychological counseling
- Reimbursement of health-related expenses
- Break/rest areas
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
collectionsnegotiationfinancial routinescredit recoverycollection workflowaction planscollection curve analysis
Soft skills
organizational skillsself-managementprioritizationcommunication
Certifications
Bachelor's degree in Business AdministrationBachelor's degree in AccountingBachelor's degree in EconomicsBachelor's degree in Financial Management