Pivotal

Content Marketing Manager

• Own narrative development from concept through final video and visual content
• Identify and shape compelling stories across teams, customers, and missions
• Maintain consistent brand voice while adapting tone across Personal, Defense, and Response
• Produce, shoot, and edit short- and mid-form video content as the primary output
• Capture supporting photography when needed to strengthen storytelling
• Document flight operations, engineering, customer demos, missions, and major milestones
• Travel to aerospace, defense, and public safety environments to capture real-world content
• Work confidently with technical, operational, and executive stakeholders
• Bring a documentarian mindset to sensitive, credibility-driven environments

Lead Storyteller – Video & Visual Content

Business Development Rep

• Prospect, qualify, and nurture leads into sales‑accepted opportunities; support account planning and territory targeting across Defense, Public Safety, and PAV segments to create net‑new and expansion pipeline.
• Own opportunity tracking and pipeline hygiene (stages, close plans, next steps), enabling accurate weekly forecasting and clear visibility to bookings, revenue, and risk.
• Maintain decision‑quality account intelligence in CRM and SharePoint (stakeholder maps, use cases, buying process, meeting outcomes, proposals, and customer communications) to improve win probability and accelerate cycle time.
• Drive deal execution from initial interest through proposal/quote, negotiation support, and award by coordinating internal stakeholders and removing friction to keep opportunities advancing toward close.
• Coordinate responses to RFPs, RFIs, ROMs, grants, and unsolicited submissions, ensuring each package reflects the win strategy, value proposition, ROI, and customer mission priorities—and is built to convert into revenue.
• Support proposal development by managing timelines, inputs, and internal approvals; coordinate quotes/pricing inputs (as applicable), build compliant documentation, and prepare the team for customer negotiations to improve on‑time, high‑quality submissions.
• Partner with Sales, Engineering, Programs/Operations, Finance, Contracts/Legal, and leadership to shape compliant, compelling offers that are deliverable, differentiated, and positioned to win.
• Coordinate customer discovery calls, meetings, and briefings; capture requirements, decision criteria, and close plans—and translate findings into next steps that advance pipeline and expand within accounts.
• Support NDA execution and contracting readiness in collaboration with Contracts to reduce cycle time, accelerate bookings, and maintain a strong customer experience.
• Support aircraft delivery to the customer by coordinating cross‑functional handoff activities (Programs/Operations, Engineering, Customer Support, and Contracts), tracking delivery milestones, and ensuring customer readiness for acceptance and post‑delivery success.
• Maintain a professional follow‑up cadence with customers and partners across the deal lifecycle (evaluation, purchase, delivery handoff, renewal/expansion), coordinating internal stakeholders to deliver timely responses and meet commitments.
• Support sales enablement and revenue campaigns aligned to Defense, Public Safety, and PAV audiences; coordinate messaging and collateral that improves conversion from lead to meeting to qualified opportunity.
• Assist with planning and executing trade shows, conferences, demonstrations, and industry events to generate leads, set meetings with target accounts, and create qualified pipeline.
• Coordinate logistics (travel, schedules, materials, demos) and ensure rapid lead capture, follow‑up assignment, and CRM documentation after each engagement to maximize conversion.
• Help maintain and improve the sales operating cadence, workflows, and tools (CRM, dashboards, templates) that increase pipeline generation, stage conversion, and forecast accuracy.
• Support data collection and analysis on the revenue funnel (activity, conversion, deal velocity, cycle time, and win/loss insights) to improve visibility and decision‑making in business development.
• Contribute to a repeatable, scalable capture and sales process that strengthens account execution, improves customer experience, and increases win rates and expansion revenue over time.

Lead Storyteller – Video & Visual Content

Business Development Representative