Field Service Engineer – Southern Ireland, Cork and surrounding areas

Pitney Bowes

Field Service Engineer supporting the growing customer base across Southern Ireland. Delivering on-site installation, maintenance, and repair of equipment to ensure customer satisfaction.

Posted 6/9/2026full-timeRemote • 🇮🇪 IrelandJunior💰 €38,500 per yearWebsite

About the role

Key responsibilities & impact

Perform on‑site installation, maintenance, and repair of company equipment across the south of ROI, surrounding regions, and Northern Ireland.
Diagnose technical issues efficiently, carrying out corrective actions to restore equipment performance and minimise customer downtime.
Deliver a high quality customer experience, acting as the primary technical representative and maintaining strong professional relationships.
Identify and promote service opportunities, including upgrades, replacement parts, and revenue‑generating activities aligned with customer needs.
Manage daily schedules and travel plans independently, ensuring timely arrival to customer sites and effective use of working hours.
Maintain accurate service documentation, including job reports, parts usage, and follow‑up actions within company systems.
Ensure compliance with safety standards, company procedures, and customer site requirements at all times.
Collaborate with internal teams, providing feedback on recurring issues, product performance, and customer insights.
Support continuous improvement, contributing ideas to enhance service efficiency, customer satisfaction, and operational performance.
Maintain company tools, equipment, and vehicle to a high standard, ensuring readiness for daily field operations.

Requirements

What you’ll need

Proven experience in a field service, maintenance, or technical support role, ideally working with electro‑mechanical or similar equipment.
Strong diagnostic and problem‑solving skills, with the ability to identify faults quickly and implement effective solutions.
Technical proficiency in mechanical, electrical, or electronic systems, supported by a relevant qualification: Hold or be willing to obtain A+/N+ accreditation within the first 12 months of contract
Excellent communication and customer‑facing skills, with the ability to explain technical issues clearly and professionally.
Commercial awareness, with the confidence to identify service opportunities and contribute to revenue growth.
Ability to work independently, manage time effectively, and prioritise tasks across multiple customer sites.
Full, clean driving license, with the willingness to travel across southern Ireland, surrounding areas, and into Northern Ireland when required.
Strong organisational skills, including accurate completion of service reports, documentation, and parts usage records.
Comfortable working in varied environments, including customer facilities, workshops, and field locations.
Commitment to safety, following company procedures and site-specific requirements at all times.
Embrace technology, to enable greater efficiencies within the role.
Able work independently, with minimal supervision.

Benefits

Comp & perks

25 days holiday, increasing to 30 days with length of service, plus bank holidays
Mobile Role across Southern Ireland, and occasionally into Northern Ireland.
Compensation – Base salary of €38,500 per annum, car allowance of €6,500 per year or company car, additional earnings through commission - potential to earn €1,000 per month commission (on target, not guaranteed)
Pension scheme with employer match contribution up to 6% of basic salary (individuals must contribute a minimum of 1.75% to the scheme)
3 x basic salary life insurance scheme
Employee Assistance Programme
Employee Discount Scheme - Access deals for travel, restaurants and shopping

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

diagnostic skillsproblem-solving skillselectro-mechanical systemsmechanical systemselectrical systemselectronic systemsservice documentationcustomer servicetime managementsafety compliance

Soft Skills

communication skillscustomer-facing skillscommercial awarenessorganizational skillsindependent workrelationship managementcontinuous improvementadaptabilityteam collaborationprioritization

Certifications

A+ certificationN+ certificationfull clean driving license