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Government Renewal Account Manager – Remote in US EST & CST
Pitney BowesGovernment Renewal Account Manager for Pitney Bowes driving sales within government and nonprofit sectors. This role focuses on client success and meeting revenue goals with no cold calling involved.
About the role
Key responsibilities & impact- Generate, upgrade, and manage the portfolio of our existing government business base through outbound calling (no cold calling involved)
- Adapt to situations that require a strong sales aptitude, follow-up on leads, use effective selling systems and techniques to help probe, present and close sales with existing government clients
- Work with decision maker to address current needs, resolve issues related to their existing lease agreements, or right size solutions
- Overcome plausible objections by positioning program benefits, features, and the company’s value proposition
- Partner with internal teams to resolve all errors and client escalations
- Identify and implement changes needed to improve performance
- Raise the bar for yourself, your team, and the client
Requirements
What you’ll need- Preferred experience working with Government, NGO, Non-Profit accounts
- 1+ years of experience executing outbound client calls to consult, assess needs, and recommend appropriate products and services
- Ability to overcome objections effectively to close the sale
- History of consistent and strong follow-up on sales opportunities through phone, fax, and email correspondence to answer questions and provide marketing materials using customized software
- Confidently initiate outbound sales calls
- Mastery of Customer Relationship Management (CRM) tools - i.e. Sales Force, etc., - to effectively plan and document sales activities, document customer information, campaign management, account development, pipeline adds and forecasting
Benefits
Comp & perks- Opportunity to grow and develop your career
- Inclusive environment that encourages diverse perspectives and ideas
- Challenging and unique opportunities to contribute to the success of a transforming organization
- Comprehensive benefits globally (PB Benefits and Wellbeing Programs)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
outbound callingsales techniquescustomer relationship managementaccount developmentpipeline managementforecastingconsultative sellinglead follow-upobjection handlingperformance improvement
Soft Skills
strong sales aptitudeproblem-solvingcommunicationadaptabilityteam collaborationclient relationship managementinitiativecustomer servicenegotiationpersuasion