Field Service Technician – Portland, ME

Pitney Bowes

Field Service Technician supporting Pitney Bowes mailing solutions in Portland area. Handling technical repairs and providing exceptional customer service while managing a multi-zip-code territory.

Posted 5/21/2026full-timeRemote • Maine • 🇺🇸 United StatesMid-LevelSenior💰 $25 per hourWebsite

About the role

Key responsibilities & impact

Delivering exceptional customer service that drives client satisfaction, retention, and trust
Diagnoses, repair, and troubleshoot both hardware and software issues to reduce downtime and callbacks
Install, service, and upgrade Pitney Bowes Shipping & Mailing equipment, ensuring clients are fully trained and confident in their use
Manage a multi‑zip‑code territory within 45 Minutes of Portland, Maine, with up to 80% driving time
Use hand tools and small power tools to perform repairs, maintenance, and installations
Maintain a safe, clean, and professional work environment always

Requirements

What you’ll need

Enjoy working with and repairing mechanical or electrical components
Comfortable with significant driving time and working independently in the field
Motivated by the opportunity to earn additional income through service and parts sales
Can lift 55+ lbs. and bend, squat, stoop, or stand for extended periods
Have a valid driver’s license, clean driving record, and reliable transportation
Familiar with Windows, PCs, and basic networking (preferred)
Experience with automated or electro‑mechanical equipment (preferred)

Benefits

Comp & perks

10% incentive on any service or parts sales you present to clients
Opportunity to grow and develop your career
Inclusive environment that encourages diverse perspectives and ideas
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Comprehensive benefits globally (PB Benefits and Wellbeing Programs)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

diagnosing hardware issuesrepairing hardwaretroubleshooting software issuesinstalling equipmentservicing equipmentupgrading equipmentrepairing mechanical componentsrepairing electrical componentsbasic networking

Soft Skills

customer serviceclient satisfactionindependent workmotivation for salestime management

Certifications

valid driver’s license