Renewal Account Executive

Pitney Bowes

Renewal Account Executive within Pitney Bowes' Digital Shipping Solutions team driving client retention. Contributing directly to Annual Recurring Revenue (ARR) goals through proactive sales efforts.

Posted 5/18/2026full-timeRemote • Connecticut • 🇺🇸 United StatesMid-LevelSenior💰 $22 per hourWebsite

About the role

Key responsibilities & impact

Manage, upgrade, and grow a portfolio of small and mid-sized business or multi-location accounts through proactive 40 - 60 daily outbound calling
Generating quotes, closing activities, and processing order information to retain core revenue
Present and close renewal opportunities virtually or by phone with existing clients
Address and overcome client objections by effectively communicating program benefits, features, and Pitney Bowes’ value proposition
Navigate the requirements and regulations associated with lease, rental, and renewal agreements
Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce
Perform additional duties as assigned

Requirements

What you’ll need

Direct experience interacting with clients in sales capacity
Knowledge of Shipping or Mailing domain, including a foundational understanding of carrier solutions
Strong experience selling SaaS solutions, ideally in eCommerce, warehouse shipping, mailing solutions, or office shipping
Demonstrated success in client retention
Proven ability to close business over the phone or in virtual environments
Excellent written and verbal communication skills
Comfortably initiating 40-60 outbound sales calls at a mid-level volume
Proficient with Customer Relationship Management (CRM) tools

Benefits

Comp & perks

Provide the opportunity to grow and develop your career
Offer an inclusive environment that encourages diverse perspectives and ideas
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits globally (PB Live Well)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

salesclient retentionclosing businessoutbound callingSaaS solutionseCommercewarehouse shippingmailing solutionsoffice shipping

Soft Skills

communication skillsobjection handlingplanningdocumentationforecasting