Field Service Technician

Pitney Bowes

Field Service Technician at Pitney Bowes supporting clients' shipping and mailing equipment. Responsible for installation, training, and on-site support within Fort Wayne, IN area.

Posted 5/15/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $23 per hourWebsite

About the role

Key responsibilities & impact

Install and configure software applications and hardware peripherals at customer sites
Train customers how to use equipment and review job aids with client administrators/operators
Contribute to revenue growth through sales leads and billable professional services
Deliver solutions remotely and onsite
Stay up to date on Pitney Bowes industry knowledge

Requirements

What you’ll need

Experience troubleshooting and repairing mechanical/electrical equipment
Background working on office machines, engines, robotics, HVAC, copiers/scanners, ATMs, or POS registers
Strong communication skills
Valid driver's license with a clean driving record and reliable vehicle for daily travel
Ability to perform frequent lifting and/or moving items up to 55lbs with or without accommodation
Ability to maintain, repair and install mailing equipment such as inserters, sorters, or comparable equipment
Complete familiarity within a Windows environment and basic knowledge of PC interaction with automated equipment
Willingness to submit to a pre-employment drug screen and criminal background check
Fully vaccinated against COVID-19

Benefits

Comp & perks

Comprehensive benefits globally (PB Live Well)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

troubleshootingrepairing mechanical equipmentrepairing electrical equipmentinstalling software applicationsconfiguring software applicationsinstalling hardware peripheralsmaintaining mailing equipmentrepairing mailing equipmentworking with office machinesworking with robotics

Soft Skills

strong communication skills

Certifications

valid driver's licensepre-employment drug screencriminal background checkCOVID-19 vaccination