Field Service Technician

Pitney Bowes

Field Service Technician providing service on shipping and mailing technology at Pitney Bowes. Client-facing role requiring mechanical skills and travel within a multi-zip code territory.

Posted 5/13/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $28 per hourWebsite

About the role

Key responsibilities & impact

Install, service, and upgrade Pitney Bowes Shipping and Mailing equipment for our clients
Support both Hardware and Software solutions
Troubleshoot and repair equipment successfully with the goal of reducing Client callbacks
Train clients on Pitney Bowes equipment at the time of installation
Work in a 100% client facing capacity as a representative of Pitney Bowes
Cover a multi-zip code territory requiring significant windshield time
Utilize hand tools or small power tools to execute repairs, maintenance, and installations of Pitney Bowes Shipping and Mailing equipment
Maintain a safe and clean work environment

Requirements

What you’ll need

A valid driver's license, a clean driving record, and reliable transportation
The ability to lift 55 lbs + with or without accommodation
The ability to travel within a multi-zip code territory with up to 80% windshield time
The ability to bend, squat, stoop, or stand for extended periods of time
Complete familiarity with a Windows environment and basic knowledge of PC and Networking (Preferred)
Experience with automated equipment (Preferred)

Benefits

Comp & perks

Provide the opportunity to grow and develop your career
Offer an inclusive environment that encourages diverse perspectives and ideas
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits globally (PB Live Well)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

troubleshootingrepairinstallationmaintenanceautomated equipmentPC knowledgenetworking

Soft Skills

client facingtrainingcommunication

Certifications

valid driver's license