Pitney Bowes

TWS Administrator

Pitney Bowes

full-time

Posted on:

Location Type: Office

Location: Pune • 🇮🇳 India

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Job Level

Mid-LevelSenior

Tech Stack

AWSAzureCloudJavaScriptLinuxOraclePerlPythonSQLUnix

About the role

  • Manage our enterprise workload automation environment.
  • Installation, configuration, maintenance, and troubleshooting of the IBM Tivoli Workload Scheduler (TWS).
  • Ensure timely and accurate execution of business-critical batch jobs and processes.
  • Install, configure, upgrade, and maintain TWS Master Domain Managers, Fault Tolerant Agents (FTAs), and the Dynamic Workload Console (DWC).
  • Provide end-to-end job scheduling support, including the definition, modification, and decommissioning of jobs, job streams, calendars, and resources using the DWC or command-line interfaces (CLI).
  • Monitor the TWS environment (e.g., Linked agents, job abends), diagnose and resolve system stalls, failed batch jobs, and communication breakdowns within agreed Service Level Agreements (SLAs).
  • Participate in the design and implementation of new TWS environments, upgrade and migration projects, and disaster recovery planning and testing.
  • Create automation scripts (Shell, Python, Perl) to simplify manual interventions, clean up systems, run health checks, and optimize job streams for performance.
  • Manage user access, security permissions, and firewall rules for TWS users/groups and application servers.
  • Maintain accurate and up-to-date documentation of all TWS procedures, processes, and configurations, and generate reports/statistics for management.
  • Work closely with application teams, infrastructure teams, DBAs, and vendors to ensure seamless integration and problem resolution.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
  • Minimum of 5+ years of experience as an IBM TWS Administrator or in a similar workload automation role.
  • Proven experience in a multi-platform environment (UNIX, Linux and/or Windows).
  • Hands-on experience with TWS versions 9.5 and above, including the Dynamic Workload Console (DWC).
  • Experience with patching and remediating vulnerabilities.
  • Maintaining high availability and disaster recovery.
  • Experience with other scheduling tools (Argo, Control-M, Autosys) or cloud computing platforms (AWS, Azure) is a bonus.
  • Proficiency in scripting languages (Shell, Python,javascript).
  • Strong knowledge of operating systems, networking infrastructure, and database technologies (Oracle and SQL).
  • Familiarity with JIRA incident/change management tool.
  • Exceptional troubleshooting and problem-solving abilities.
  • Strong written and oral communication skills.
  • Ability to work effectively under pressure and prioritize multiple tasks.
  • Willingness to provide on-call support and work off-hours/weekends as needed for maintenance or emergencies.
Benefits
  • Provide the will: opportunity to grow and develop your career
  • Offer an inclusive environment that encourages diverse perspectives and ideas
  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization
  • Offer comprehensive benefits globally ( P B Live Well )

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
IBM Tivoli Workload Scheduler (TWS)Shell scriptingPython scriptingPerl scriptingUNIXLinuxWindowsOracleSQLDynamic Workload Console (DWC)
Soft skills
troubleshootingproblem-solvingcommunicationability to work under pressureprioritizationteam collaborationdocumentationtime managementadaptabilityattention to detail
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Information TechnologyIBM TWS Administrator certification