Pirate Ship

Customer Support Representative

Pirate Ship

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona, California, Colorado, Florida, Idaho, Massachusetts, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee

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Salary

💰 $28 per hour

Job Level

Mid-LevelSenior

Tech Stack

AndroidiOS

About the role

  • Plot a course: You’ll be taught everything you need to know about shipping—no prior knowledge required!
  • Splice the mainbrace: You’ll work collaboratively around a flexible schedule with your crewmates that may include weekends, evenings and some holidays.
  • Fire the cannons: You’ll use your exceptional typing skills to write rapid-fire live chat responses to any customer that needs your help… and your friendliness & empathy will get you through even the saltiest ones.
  • Uncover hidden treasure: You’ll teach customers how to best use Pirate Ship to save more of their loot.
  • Ride the seas of change: You’re comfortable in a remote environment where there’s lots of change.
  • Sail from your port o’ call: You’re able to work from home and connect with your crewmates throughout the day over chat, voice, and video through company provided equipment.
  • Hoist the Jolly Roger: Share your experience, expertise and interest with the crew to enhance our fun and progressive culture.
  • Make our competitors walk the plank: You’ll have fun interactions with customers that nobody else can beat!
  • At this time we are only accepting applicants in the following states: Arizona, California, Colorado, Florida, Georgia, Idaho, Massachusetts, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wyoming.

Requirements

  • Friendly & patient attitude.
  • Fast & accurate typing skills.
  • Tech-savvy.
  • Ability to quickly multi-task.
  • Detail-oriented.
  • Epic texting abilities (iOS or Android).