Sales Support Specialist
Sonova Group
Customer Support Representative
Pirate Ship
full-time
Posted on:
Location: Arizona, California, Colorado, Florida, Idaho, Massachusetts, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee • 🇺🇸 United States
Visit company websiteSalary
💰 $28 per hour
Job Level
Mid-LevelSenior
Tech Stack
AndroidiOS
About the role
- Plot a course: You’ll be taught everything you need to know about shipping—no prior knowledge required!
- Splice the mainbrace: You’ll work collaboratively around a flexible schedule with your crewmates that may include weekends, evenings and some holidays.
- Fire the cannons: You’ll use your exceptional typing skills to write rapid-fire live chat responses to any customer that needs your help… and your friendliness & empathy will get you through even the saltiest ones.
- Uncover hidden treasure: You’ll teach customers how to best use Pirate Ship to save more of their loot.
- Ride the seas of change: You’re comfortable in a remote environment where there’s lots of change.
- Sail from your port o’ call: You’re able to work from home and connect with your crewmates throughout the day over chat, voice, and video through company provided equipment.
- Hoist the Jolly Roger: Share your experience, expertise and interest with the crew to enhance our fun and progressive culture.
- Make our competitors walk the plank: You’ll have fun interactions with customers that nobody else can beat!
- At this time we are only accepting applicants in the following states: Arizona, California, Colorado, Florida, Georgia, Idaho, Massachusetts, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wyoming.
Requirements
- Friendly & patient attitude.
- Fast & accurate typing skills.
- Tech-savvy.
- Ability to quickly multi-task.
- Detail-oriented.
- Epic texting abilities (iOS or Android).
