Principal Consultant, Solutions Architect – ServiceNow

Pioneer Management Consulting

Principal Consultant leading ServiceNow implementations and strategies for clients in a fast-paced environment. Collaborating with stakeholders and driving successful outcomes in the energy and utilities industry.

Posted 5/19/2026full-timeDenver • Colorado, Minnesota • 🇺🇸 United StatesLead💰 $123,000 - $212,000 per yearWebsite

Tech Stack

Tools & technologies

ITSMSDLCServiceNow

About the role

Key responsibilities & impact

Lead the planning, execution, and deployment of ServiceNow technical and consulting services across the ITSM/ITOM, SPM, CSM, and FSM modules.
Potentially support GTM planning and solutioning for Energy and Utilities clients through roadmapping, engagement with ServiceNow product teams, and driving industry solution development.
Partner with business stakeholders to understand their requirements and translate them into technical solutions.
Develop and implement ServiceNow workflows, integrations, and customizations.
Provide technical guidance and mentorship to the development team including providing day to day direction.
Ensure best practices and standards are followed in the development and deployment of ServiceNow solutions.
Conduct quality assurance reviews and ensure the quality of deliverables.
Troubleshoot and resolve technical issues related to ServiceNow implementations.
Stay updated with the latest ServiceNow features and industry trends.
Support the interview, selection, and management of contractors, vendors, and development talent.
Support pre-sales efforts through scoping, pricing, and demonstrations as appropriate.
Participate in the scoping, pricing, and demos during the sales process.
Lead the development of ServiceNow apps that can be targeted at specific client needs, and then scaled for larger markets.

Requirements

What you’ll need

5+ ServiceNow Deployments
3+ ITSM/ITOM, CSM, Sales Order Management, Source2Pay, or SPM Deployments
5+ years of experience in the ServiceNow ecosystem (Partner or Direct ServiceNow)
7+ years of experience in technology
Extensive experience with Software Development Lifecycle (SDLC) and ServiceNow NowCreate methodology.
Bachelor's Degree or equivalent work experience required.

Benefits

Comp & perks

meaningful time off and paid holidays
parental leave
401(k) including employer match
tuition reimbursement
health and wellness benefits including medical, dental, vision, life, long and short-term disability

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ServiceNowITSMITOMSPMCSMFSMworkflowsintegrationscustomizationsSoftware Development Lifecycle

Soft Skills

leadershipmentorshipcommunicationproblem-solvingcollaborationquality assurancetechnical guidancestakeholder engagementdirectionpre-sales support

Certifications

Bachelor's Degree