Own analytics across Pinwheel’s product suite, focusing on conversion optimization and understanding customer and platform-level implementation patterns that drive success
Proactively identify trends, opportunities, and anomalies in product metrics—not just answering data questions; asking better ones
Develop metrics frameworks and KPI dashboards to monitor product performance, conversion funnels, and integration health across hundreds of partners
Partner with EPD and GTM teams to translate insights into action, informing product improvements and go-to-market narratives
Build a deep understanding of customer segments, product placement, and configuration performance to inform best practices for our partners and customers
Enable Sales and Marketing with case studies and metrics that highlight success factors across high-performing customers and integrations
Partner with Engineering and Data teams to ensure proper instrumentation, metric definitions, and data model design
Develop a system to ingest and synthesize qualitative feedback (e.g. Gong calls, Slack feedback, user surveys, and interviews) into unified insights about product opportunities

Requirements

5+ years of experience in product analytics or a related data strategy role
Expert-level SQL skills and comfort with large, complex data sets
Deep experience with Looker / LookML
Strong understanding of data architecture, with the ability to ensure accuracy in metric definitions and event capture
Proven ability to partner cross-functionally—especially with Product, Engineering, and GTM teams—to influence strategic direction
Track record of proactive insights: not waiting for requests; finding patterns that drive impact
Excellent communicator, able to distill complexity into clear stories that drive action
Bonus: experience with DBT and Fintech products

Benefits

Great compensation & equity packages
Full medical, dental, and vision benefits
Life & short-term disability insurance
Unlimited vacation
Paid parental leave
401K for retirement planning
Mentorship opportunities
Free Citibike membership
Pet friendly offices and Zoom spaces

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLLookerLookMLdata architecturemetric definitionsevent capturedata strategyconversion optimizationKPI dashboardsproduct analytics

Soft Skills

communicationcross-functional collaborationproactive insightsstorytellinganalytical thinkingcustomer understandinginfluenceproblem-solvingaction-orientedstrategic direction