Pinnacle

Customer Support

• Greet all customers with enthusiasm and professionalism
• Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude
• Follow the company’s Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction
• Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement
• Operate the Point of Sale (POS) system accurately for transactions
• Ensure correct change is given and receipts are issued
• Stock shelves, coolers, and displays to ensure products are organized
• Prepare and maintain all self-serve and ready-to-eat food and beverage stations
• Maintain cleanliness of the entire facility

Customer Service Representative