Customer Service Representative
Pinnacle
part-time
Posted on:
Location Type: Office
Location: Antelope • California • 🇺🇸 United States
Visit company websiteSalary
💰 $18 - $19 per hour
Job Level
Mid-LevelSenior
About the role
- Greet all customers with enthusiasm and professionalism
- Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude
- Follow the company’s Four Steps of Customer Service with every interaction
- Communicate current promotions, loyalty programs, and product recommendations
- Operate the Point of Sale (POS) system accurately
- Ensure correct change is given and process refunds or exchanges
- Stock shelves and displays
- Prepare and maintain all self-serve and ready-to-eat food and beverage stations
- Maintain cleanliness of the entire facility
- Report equipment malfunctions or safety hazards immediately
Requirements
- High school diploma or equivalent preferred
- Previous experience in retail, food service, or customer-facing roles preferred
- Basic knowledge of POS systems and cash-handling procedures
- CPR and First Aid training a plus
- Strong communication skills and the ability to work effectively in a team environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Point of Sale (POS) systemcash-handling proceduresfood preparationshelf stockingcleanliness maintenance
Soft skills
communication skillsteamworkcustomer serviceenthusiasmprofessionalismpositive attitude
Certifications
CPR trainingFirst Aid training