Counselor – Telehealth

Pinnacle Treatment Centers, Inc.

Telehealth Counselor overseeing treatment and coordination of care for patients at Pinnacle Treatment Centers. Responsible for progress documentation and compliance with standards.

Posted 6/18/2026full-timeRemote • Virginia • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Ensure the completion of patient databases, treatment plans, progress notes, discharge summaries, and other essential documentation in accordance with applicable federal and state standards and agency policies and procedures.
Provide patients with orientation regarding objectives of the program, phase system requirements, rules and regulations, sanctions, hours of services, patient rights, and additional information to help patient adjust to the program.
Assure each patient is assessed and placed according to the treatment phases in accordance with Federal and State standards and agency policies.
Keep all patient files organized and updated for own and agency’s use in accordance with established policies and procedures.
Counsel patients in crisis situations by identifying patient resources and coping abilities to help patients cope with and take steps to resolve crisis.
Counsel patients who have refused to comply with specific program requirements to increase patient awareness of consequences of noncompliance.
Arrange referrals to other agencies and resources in the community when appropriate.
Perform treatment plan reviews.
Participate in case conferences and case reviews in accordance with established policies and procedures.
Develop and increase knowledge of federal, state, and agency regulations regarding confidentiality, methadone treatment, and substance abuse counseling certification.
Submit all internal and external correspondence to the supervisor for review and approval.
Secure necessary documentation from patients, when appropriate, to ensure compliance with established policies and procedures.
Submit monthly and quarterly statistical reports to supervisor.
Attend supervision meetings as scheduled
Attend team meetings and complete all training courses as required.
Other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree in social science discipline and at least one (1) year substance abuse related experience.
Counselors shall be licensed or certified by the applicable Virginia Health Registry Board or by a nationally recognized certification board or CSAC eligible.
Experience with dependency and/or medication assisted treatment.

Benefits

Comp & perks

18 days PTO (Paid Time Off)
8 paid holidays
401k with company match
Company sponsored ongoing training and certification opportunities.
Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
Discounted tuition and scholarships through Capella University

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

patient databasestreatment plansprogress notesdischarge summariescrisis counselingreferral arrangementstreatment plan reviewsstatistical reportingsubstance abuse counselingmedication assisted treatment

Soft Skills

patient orientationcommunicationorganizationcounselingcrisis managementcompliance awarenessteam collaborationtraining participationproblem-solvinginterpersonal skills

Certifications

Virginia Health Registry Board licensenationally recognized certificationCSAC eligibility