Billing Supervisor

Pinnacle Home Care

Billing Supervisor responsible for supervising and training billing staff in a home health agency. Ensuring compliance with Medicare and processing of medical claims efficiently.

Posted 5/14/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Supervise, train, and mentor billing staff, assigning work to ensure all claims are processed according to company guidelines.
Oversee the submission of Notice of Admissions (NOA), RAP (Requests for Anticipated Payment), and final claims in EMR systems.
Conduct regular audits of patient records to ensure compliance with Medicare regulations and all payer standards.
Monitor and reduce accounts receivable (A/R) days and denial rates, developing strategies to improve collections and reduce revenue leakage.
Review and resolve complex denied claims, submitting appeals and managing the follow-up process.
Generate and analyze daily/weekly/monthly billing reports to monitor trends and report to management.
Partner with clinical managers, nurses, and clinicians to ensure OASIS documentation and physician orders support accurate billing.
Assist in development of and enforce billing policies and procedures, keeping the team updated on payer changes.
Assign any Office Authorization as needed for patient care to continue without delay, until authorization has been submitted and returned with a decision.
Monitor Zendesk, WellSky fax inquiries, and incoming faxes throughout the day to update patient authorization status and adhere to any failed faxes in WellSky requiring more information to process authorization.
Analyze and reconcile complex issues and problems.
Prepare and analyze appropriate reports and other business correspondence.
Identify needs and opportunities and present them to the supervisor with recommended solutions.
Meet productivity goals assigned by the Authorization Supervisor.
Adhere to federal, state, and agency regulations and policies to maintain confidentiality of patients and agency information per HIPPA requirements.
Respond to all inquiries with a resolution to concerns and/or discrepancies.

Requirements

What you’ll need

Bachelor’s degree in healthcare administration, finance, or business preferred; high school diploma required.
3–5 years of experience in medical billing
1–3 years of team leadership or supervisory experience

Benefits

Comp & perks

Competitive Benefits & Perks: Including an employee referral program where you can earn rewards.
Growth & Stability: Over two decades as Florida’s largest independent home health agency.
Recognized Excellence: Ranked as a USA Today Top Workplace.
Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

medical billingclaims processingauditingaccounts receivable managementdenied claims resolutionbilling report analysisOASIS documentationbilling policies developmentauthorization managementHIPAA compliance

Soft Skills

supervisiontrainingmentoringproblem-solvingcommunicationcollaborationstrategic thinkingtime managementattention to detailadaptability

Certifications

Bachelor's degreehigh school diploma