Pinnacle Health Informatics

Senior Business Process Engineer – Business Analyst

Pinnacle Health Informatics

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $50,000 - $200,000 per year

Job Level

Tech Stack

About the role

  • Partner with business owners, end users, and technical teams to understand how they work today and what they need tomorrow.
  • Gather, document, and refine business and technical requirements for government supply chain software solutions.
  • Turn ideas and requirements into clear user stories, workflows, and acceptance criteria.
  • Analyze current processes, identify gaps or bottlenecks, and recommend practical improvements or automation.
  • Work closely with developers, testers, and product owners throughout the Agile lifecycle (backlog, sprints, demos, UAT).
  • Help create and maintain easy-to-follow documentation, diagrams, and user guides.

Requirements

  • Bachelor’s degree in Business, Engineering, Information Systems, or a related field.
  • 7+ years of experience as a Business Analyst, Business Process Engineer, or similar role.
  • Strong, hands-on experience using Jira for user stories, requirements, and issue tracking.
  • Comfortable talking with both business and technical stakeholders and translating between the two.
  • Solid skills in process mapping, requirements gathering, and clear written documentation.
  • Organized, proactive, and able to juggle multiple priorities in a team environment.
  • Experience with government, defense, or public-sector supply chain or logistics systems.
  • Familiarity with Agile/Scrum practices and tools like Confluence, Visio, and Mural.
  • Eligibility for or ability to obtain a U.S. government security clearance.
  • Preferred: Lean Six Sigma, PMP, or other professional certifications.
  • Preferred: 10+ years experience in business analysis or and process re-engineering.
  • Master's degree in information technology, business or relevant field.
Benefits
  • Competitive compensation and performance incentives.
  • Comprehensive health and wellness benefits.
  • Access to ongoing learning and professional development.
  • Collaborative culture that values innovation, customer service, and impact.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisrequirements gatheringprocess mappingAgileScrumuser storiesacceptance criteriaworkflow analysisautomationprocess re-engineering
Soft Skills
communicationorganizationalproactiveteamworkstakeholder managementproblem-solvingdocumentationmultitaskingtranslating technical conceptsattention to detail
Certifications
Lean Six SigmaPMPU.S. government security clearance