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Senior Sales Engineer – Public Sector
Ping IdentitySenior Sales Engineer at Ping Identity collaborating with sales teams to demonstrate identity management solutions to customers. Establishing relationships and providing technical expertise in pre-sales activities.
Tech Stack
Tools & technologiesCloudDNSJavaJavaScriptNode.jsPythonSQL
About the role
Key responsibilities & impact- Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proof of concepts, and RfX responses.
- Act as the go-to technical expert on Ping Identity solutions for customers, partners, and internal teams.
- Establish enduring relationships with customers and become their trusted advisor
- Collaborate with the sales team to deliver revenue. Emphasis during key sales cycle phases of Qualification, Discovery, and Technical Proof Phase
- Coordinate, throughout sales cycle, pre-sales efforts with a post-sales service delivery team
- Leading customer-facing meetings, both through videoconferencing and in-person to, deliver presentations, whiteboarding sessions, and demonstrations of Ping Identity solutions and their value remotely, in-person, and at industry events
- Provide insightful feedback on product enhancements and customer needs to product owners.
- Mentoring, both formally and informally, junior team members
- Develop subject matter expert-level knowledge of at least one of Ping Identity's solutions and serve as an expert resource to other Sales Engineers within the organization
- Able to travel 15% to 40% as needed
Requirements
What you’ll need- Bachelor’s degree in computer science or equivalent field, or 5+ years' experience with enterprise-level software systems in a customer-facing role, such as pre-sales, consulting, support, or training
- Deep knowledge of standard identity protocols: SAML, WS-Fed, OAuth, OIDC, and SCIM as well as experience with REST interfaces
- Deep knowledge of technologies that underly identity solutions: LDAP (including Active Directory), SSL/TLS, PKI, RADIUS, SQL, DNS, JDBC
- Experience with one or more modern programming languages and web technologies: JavaScript, Python, Node.js, HTTP, HTML, CSS, JSON, Java.
- Expertise in developing and delivering effective technical presentations, workshops, customized demonstrations, and proof of concepts
- Strong communication and customer service skills.
- Adept at linking technical capabilities to customer needs.
- Ability to work with a high level of self-direction and/or collaboratively with team and customers
- Knowledge of a subset of the following IAM concepts: Authentication / Authorization / Federation / Single Sign-On / User Lifecycle Management / Provisioning / Governance / Workflow /
- Eagerness to learn; expertise in specific business areas or industry verticals is a bonus.
- Familiarity with infrastructure, networking technologies, and cloud service providers.
Benefits
Comp & perks- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Commuter Offset (Specific locations)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SAMLWS-FedOAuthOIDCSCIMRESTLDAPActive DirectorySSL/TLSPKI
Soft Skills
communicationcustomer servicementoringcollaborationself-directioncustomer relationship managementpresentation skillstechnical guidanceproblem-solvingadaptability