Training and Implementation Consultant – Variable Ops

Pinewood.AI

Training Consultant for dealership Variable Operations implementing Pinewood.AI. Delivering training and configuration support, focusing on adoption across North America.

Posted 5/18/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Deliver end-to-end implementations of Pinewood.AI for dealership variable operations, from discovery and scoping through configuration, training, go-live, and after care.
Configure and validate sales workflows including lead management, opportunity tracking, desking, F&I handoffs, inventory visibility, CRM processes, and reporting.
Design, adapt, and deliver high-quality training to mixed-ability audiences, from entry-level sales consultants to sales managers and executive leadership, both on-site and remotely.
Create and localize training materials for the North American market, tailoring terminology, spelling, examples, and process detail for North American sales environments.
Coach best practices for dealership sales processes including lead response, pipeline management, compliance, reporting accuracy, desking, and performance optimization.
Support business change activities such as stakeholder alignment, adoption planning, sales process standardization, and training effectiveness.
Capture lessons learned, contribute to implementation playbooks, and mentor colleagues to raise capability across the training and delivery teams.
Collaborate closely with product, support, and delivery teams to resolve issues, share customer feedback, and continuously improve the rollout experience.
Travel extensively across North America (approximately 80%) to deliver on-site consultancy, training, and go-live support.

Requirements

What you’ll need

Minimum three years of dealership management experience required. Automotive-specific training and implementation experience may be accepted in lieu of dealership management experience and is preferred when combined with dealership experience.
Significant background in dealership sales operations, CRM and DMS administration, internet sales, or variable operations, with strong exposure to end-to-end sales processes.
Demonstrable experience in training, facilitation, and change management for enterprise software platforms (DMS, CRM, desking, or sales enablement tools).
Hands-on experience configuring and validating sales workflows within dealership systems.
Experience designing curriculum and training assets, including localization for new markets.
Proven ability to manage complex, single and multi-site rollouts and ability to influence senior dealership stakeholders.
Familiarity with major dealership systems such as CDK, Reynolds, Dealertrack, Vin Solutions, eLead, Drive Centric, or comparable CRM and desking platforms.
Excellent communication and presentation skills, with the ability to engage, motivate, and coach mixed-ability sales audiences.
Highly organized, analytical, and comfortable managing multiple implementations concurrently.
Proven track record of improving training methodology, adoption outcomes, or implementation effectiveness across a team or organization.
Experience working within fast-growing or international technology companies, ideally in startup-style environments.
Strong understanding of how effective sales execution and CRM discipline drive dealership performance and profitability.
Adaptable, proactive, and comfortable operating in a fast-changing environment.
Willing and able to travel extensively across the United States and Canada (around 80%).

Benefits

Comp & perks

A very competitive salary
Generous car allowance
Excellent bonus scheme
Flexible mix of home and office working
4 weeks PTO
401k
Excellent health insurance benefits
Regular 1-2-1s and career development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

dealership managementsales workflows configurationtraining designchange managementCRM administrationDMS administrationcurriculum developmentimplementation effectivenesssales process standardizationperformance optimization

Soft Skills

communication skillspresentation skillscoachingorganizational skillsanalytical skillsinfluencingadaptabilityproactivitystakeholder alignmentmotivation