Implementation Specialist

• - Deliver end-to-end implementations of Pinewood.AI - from discovery and configuration through to training, go-live, and post-launch support.
• - Configure and validate system workflows for your specialist area (Finance or Aftersales), ensuring alignment with dealership processes and OEM integrations.
• - Design, adapt, and deliver engaging, hands-on training sessions for all user levels - from entry-level staff to senior leaders.
• - Localise training content for the North American market, ensuring relevance in terminology, examples, and compliance.
• - Guide dealerships through operational and cultural change, focusing on adoption, efficiency, and confidence in the platform.
• - Capture lessons learned, share best practices, and contribute to our global implementation playbooks.
• - Collaborate with Product, Support, and Delivery teams to enhance rollout processes and customer outcomes.
• - Travel extensively across North America (approx. 80%) to deliver on-site consultancy and training.

Training and Implementation Consultant

Senior Site Implementation Engineer

Implementation Consultant

Implementation Specialist, SaaS Healthcare

Implementation Specialist

Senior Implementation Specialist