Staff Technical Writer

Pinecone

Technical Writer at Pinecone crafting documentation for developers and ML engineers around vector databases. Impacting user experience through clarity and accuracy in technical guides and resources.

Posted 5/14/2026full-timeRemote • 🇺🇸 United StatesLead💰 $180,000 - $230,000 per yearWebsite

About the role

Key responsibilities & impact

Plan and write documentation for developers, ML engineers, and technical architects of all experience levels: Technical guides, API and client references, walkthroughs, and sample apps.
Contribute to the information architecture and user experience of the developer portal.
Create a maintenance and iterative improvement cycle for our documentation
Collaborate closely with engineering and product on new feature documentation.
Collaborate closely with customer success and developer advocates to understand user needs and address them with documentation.
Collect and use qualitative (eg, user research) and quantitative (eg, analytics) data to help improve the documentation content and user experience.

Requirements

What you’ll need

Experience planning, researching, writing, and editing technical documentation for developers in a startup environment.
Experience using and documenting SDKs, APIs, and similar tools.
Proficiency with static site generators, version control, managing docs as code, OpenAPI, and a docs platform such as Redocly or Readme.
Superb writing skills with an obsession for clarity, accuracy, and simplicity.
Curiosity, thoroughness, organization, enthusiasm, and self-direction.
Preferred but not required:
Experience with databases, machine learning, or search technologies.
Experience creating diagrams and video tutorials.

Benefits

Comp & perks

Comprehensive health coverage including medical, dental, vision, and mental health resources
401(k) Plan
Equity award
Flexible time off
Paid parental leave
Annual Company Retreat
WFH Equipment Stipend

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical documentationSDKsAPIsstatic site generatorsversion controlOpenAPIRedoclyReadmedatabasesmachine learning

Soft Skills

writing skillsclarityaccuracysimplicitycuriositythoroughnessorganizationenthusiasmself-direction