Order and Renewals Specialist

Pine Services Group

Order & Renewals Specialist managing Microsoft product transactions for a finance company. Coordinating with Accounting and Sales for order and billing activities.

Posted 7/8/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

The Order & Renewals Specialist sits at the intersection of Accounting and Sales, owning the Microsoft and Microsoft-ecosystem (ISV/third-party application) line of business from end to end.
Manage the full lifecycle of Microsoft product transactions.
Own the full renewal cycle from beginning to end.
Proactively track renewal dates and initiate outreach in a timely manner to prevent service disruption or unplanned auto-renewal charges.
Maintain an accurate, up-to-date tracking system of all Microsoft/ISV clients, orders, renewal dates, and account status.
Communicate regularly with the Accounting team on invoicing, payment, and reconciliation issues.

Requirements

What you’ll need

Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or related field, or equivalent practical experience.
1+ years of experience in accounting, order management, sales support, or a similar operational role.
Hands-on experience with Sage Intacct (Order Entry module) strongly preferred; experience with Pax8 or another Microsoft CSP/distribution platform a plus.
Familiarity with Microsoft licensing programs (e.g., Microsoft 365, Azure, CSP) and the GDAP/granular permissions process is a plus.
Strong attention to detail and comfort managing high volumes of transactional data accurately.
Excellent written and verbal communication skills, with the ability to work confidently with clients, sales reps, and internal teams.
Strong organizational skills and the ability to independently manage and prioritize a tracking system across many concurrent accounts.
Proficiency with Microsoft Excel or similar tools for tracking and reporting.

Benefits

Comp & perks

Health insurance
401(k) matching

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AccountingOrder ManagementSales SupportData TrackingRenewal Cycle ManagementTransactional Data ManagementMicrosoft Excel

Soft Skills

Excellent Communication SkillsStrong Organizational Skills

Certifications

Associate’s DegreeBachelor’s Degree