Support Consultant – MYOB Acumatica, Microsoft Business Central

Pine Services Group

Support Consultant providing application support for MYOB Acumatica and Microsoft Business Central throughout Australia. Collaborating with clients and senior technical teams for issue resolution in a hybrid work environment.

Posted 7/1/2026full-time🇦🇺 AustraliaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

ERPSQL

About the role

Key responsibilities & impact

Provide application support to clients via phone and email, utilising remote access technologies to diagnose and resolve issues.
Respond to "how to" queries, analyse and fix data issues, troubleshoot software faults, and address technical problems.
Schedule and manage software and system upgrades for clients.
Develop form and report customisations to meet client-specific needs.
Escalate complex technical issues to the Senior Technical Team with clear context and documentation.
Maintain accurate records of support interactions and resolutions.

Requirements

What you’ll need

Minimum 2 years' experience supporting and/or implementing MYOB Acumatica or other ERP/accounting software — candidates without prior ERP support experience will not be considered.
Accounting or Business qualifications, or demonstrated knowledge of accounting fundamentals and business processes.
Demonstrated experience with relational databases.
Demonstrated experience in report writing using Crystal Reports, MS Reports, or equivalent tools.
Excellent verbal and written communication skills.
Nice to Have
Experience with MYOB Acumatica or other ERP systems in an implementation capacity.
Experience with payroll systems and processes.
Experience in a business consulting or professional services environment.
Experience with SQL Server, including advanced SQL queries, triggers, and stored procedures.
Advanced report writing skills.

Benefits

Comp & perks

Competitive benefits package
Generous leave entitlements
Professional development opportunities
People-first culture backed by Pine Services Group

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Application SupportTroubleshooting Software FaultsData AnalysisReport CustomizationRelational DatabasesAdvanced Report WritingSQL ServerStored ProceduresTriggers

Soft Skills

Excellent Verbal CommunicationExcellent Written Communication

Certifications

Accounting QualificationsBusiness Qualifications